Dr. Tharwat Ghattas, an oncologist with Highland Clinic in Shreveport and Monroe, shares how he approaches one of the most pivotal moments in a patient’s life: hearing the words "you have cancer." In this episode, Dr. Ghattas discusses the power of the first conversation after diagnosis, the importance of listening to a patient’s fears and emotions, and how collaborative goal-setting lays the foundation for compassionate, personalized care. By centering the patient’s voice from day one, he helps transform fear into clarity—and a plan for moving forward.