Chris, Derek, and Lisa talk about the evolution of digital assistants to digital companions, including what is required for a voice assistant to be a companion, and what use cases are best suited for a digital companion. In Condensed Soup, they share their best or worst voice assistant experiences.

Report on User Needs and Satisfaction with Digital Assistants

Report on Digital Assistants in the Car

Report on Emotion Detection

Episode Transcript

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Strategy Analytics UX Innovation Practice