In episode 95 of The Payments Show Podcast, I spoke to Rodrigo Figueroa who is is the COO at Chargeback Gurus.

Chargeback Gurus helps businesses to prevent chargebacks and recover more revenue with flexible technology solutions.

VIDEO Version and PDF Transcript:
Video: https://thepaymentsshow.substack.com/p/95

Summary of topics discussed:
01:26 - Global Fintech Insights
02:47 - Exploring International Payment Systems
05:12 - Chargeback Gurus Overview
05:40 - The State of Chargebacks 2024
06:59 - Challenges and Costs of Chargebacks
11:24 - Fraud and Merchant Strategies
27:48 - Laggards in the Company
28:10 - The Rise of Check Fraud
28:43 - Optimism and Challenges in Payment Fraud
29:37 - Fraud During the Pandemic
30:29 - The Distributed Nature of the Card Payments Industry
31:36 - Ideal Customers and Onboarding Process
33:24 - Fighting Chargebacks: Strategies and Expertise
45:24 - Global Reach and Future Predictions

Details:
- Recorded on 26 Jun 2024
- Host: Satwant Phull
- Guest: Rodrigo Figueroa, COO, Chargeback Gurus

Next Steps:
- Get in touch with Satwant: digitalmoneylab.com
- Chargeback Gurus: chargebackgurus.com | @ChargebackGurus