One important thing to consider when you’re growing your business: keeping track of your growth. It’s a good practice to take stock of how well you’re achieving your goals in the short to medium term. How else will you know whether your efforts are paying off?  

In this episode, we'll describe how to effectively set goals and track growth.

Resources mentioned in this episode:

-       Learn more about how to perform a digital security self-check for your business here.

-       Download a free step-by-step questionnaire to help you develop business goals here.

-       Visit interac.ca/dollarone to learn more and sign up for our newsletter.

This article offers general information only and is not intended as financial, legal or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subject matter discussed. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Interac Corp.

When you’re busy dealing with the day-to-day grind, it can be hard to step back and take a big-picture view of your business. But it’s important to keep an eye out for “growth signals” …those cues that your business is growing.

This episode identifies three key growth signals every business should watch for.

Resources mentioned in this episode:

-       Visit interac.ca/dollarone to learn more and sign up for our newsletter.

This article offers general information only and is not intended as financial, legal or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subject matter discussed. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Interac Corp.

You know what they say: “no pain, no gain.” And it’s true that growing your business isn’t always going to be easy. Thankfully, there are plenty of remedies to help you address problems as they arise.  

In this episode, we'll cover common growing pains and tools to help tackle them.

Resources mentioned in this episode:

-       Learn about streamlining your records and data here

-       Find SEO tools, analytics tools, design tools, AI tools and more in Chapter Six

-       Visit interac.ca/dollarone to learn more and sign up for our newsletter.

This article offers general information only and is not intended as financial, legal or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subject matter discussed. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Interac Corp.

You know what they say: the customer is always right. That philosophy is at the heart of how to build a loyal customer base — because it’s service that keeps those customers coming back. So, how do you deliver personalized service to build that strong customer loyalty?

This episode explains why personalization is so important to creating and cultivating a customer base. 

Resources mentioned in this episode:

-       Government of Canada’s website for starting a business.

-       Register for GST/HST remittances.

-       Canada Revenue Agency

-       Interac sign-in service

-       BizPal

-       Visit interac.ca/dollarone to learn more and sign up for our newsletter.

This article offers general information only and is not intended as financial, legal or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subject matter discussed. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Interac Corp.

By offering a variety of payment options and embracing new technology, you can create a positive experience for your customers.

This episode covers three key ways to make payment faster and easier for everyone, so you can boost sales and customer satisfaction (and make your life a little simpler, too).

Resources mentioned in this episode:

-       Learn more about customers who want to pay with a digital wallet.

-       Visit interac.ca/dollarone to learn more and sign up for our newsletter.

This article offers general information only and is not intended as financial, legal or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subject matter discussed. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Interac Corp.

A handful of simple yet powerful strategies can go a long way in helping you keep your satisfied customers coming back for more.

This episode explores the best ways to build customer loyalty, because whether it's a simple thank-you note, a rewarding loyalty program, or supporting a local cause, every interaction counts.

Visit interac.ca/dollarone to learn more and sign up for our newsletter.

This article offers general information only and is not intended as financial, legal or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subject matter discussed. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Interac Corp.

In today's digital world, every online comment and piece of feedback, whether warranted or not, can impact how people perceive your business. That means it’s important to avoid making missteps.

In this episode, we’ll share the three golden rules of handling negative customer feedback and navigating challenging customer service situations with grace and professionalism.  

Resources mentioned in this episode:

-       Download the Customer Touchpoint Starter Pack.

-       Visit interac.ca/dollarone to learn more and sign up for our newsletter.

This article offers general information only and is not intended as financial, legal or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subject matter discussed. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Interac Corp.

As your business grows, so does the need for tools that can help you adapt to your customers’ changing needs. 

This episode explores how to scale your business with the processes and tools that can help you adapt, grow and thrive.

Resources mentioned in this episode:

-       Interac e-Transfer for Business

-       Visit interac.ca/dollarone to learn more and sign up for our newsletter.

This article offers general information only and is not intended as financial, legal or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subject matter discussed. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Interac Corp.

Once you’ve officially launched your business, it’s time for shameless self-promotion. To draw customers, first you need to draw attention to yourself. That’s where marketing comes in, even if you don’t have much money to throw at publicity.

In this episode, we'll describe how to make the most of limited marketing resources and promote your business.

Resources mentioned in this episode:

-       Make-your-own-website services such as Wix and Squarespace

-       The Interac e-Transfer bank-grade security features

-       If you’d like to learn more or sign up for our newsletter, visit interac.ca/dollarone

This article offers general information only and is not intended as financial, legal or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subject matter discussed. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Interac Corp.

Five years might seem like a long time, especially when you’re just getting started. But it’s better to be prepared, so you don’t have to scramble if things scale up faster than you expect.  

In this episode, we'll cover why it’s important to create a five-year plan for your business and what that plan should include.

Resources mentioned in this episode:

-        Download a free template to develop your five-year plan.  

-        Visit interac.ca/dollarone to learn more and sign up for our newsletter.

This article offers general information only and is not intended as financial, legal or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subject matter discussed. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Interac Corp.