After a little more than a year of settling in, learning the ropes, and making an impact, Jessica Ruddell, director of community services, returns to reflect on her experiences since joining Team Welland. From standout accomplishments across the Community Services department to identifying where change can make a difference—and embracing opportunities to be efficient and innovative—Jessica shares what she’s proud of, what she and her team have learned, and what they’re excited to tackle next. We also explore the robust range of programs, events, and facilities that help our city thrive.

Whether you’re curious about what’s been happening behind the scenes or what’s ahead in 2025, this episode offers an inside look at how community connection drives the daily work being done in Welland. 

You can catch all past episodes and leave us comments at www.welland.ca/podcast/