Welcome back to Build & Thrive Thunder Bay. In this episode, we explore how customer reviews can transform your business from good to great. Tailored for small and medium-sized enterprises in Thunder Bay, this episode is packed with practical strategies to help you leverage online reviews to build a strong reputation. Discover how to encourage happy customers to share their experiences, professionally handle feedback, and respond to reviews to boost customer loyalty. With actionable tips to enhance your brand visibility and drive growth, this is your guide to mastering review management and thriving in your local market. Tune in and take your business to the next level!