Future of Consumer Marketing

From MIT Project to 200,000 Customers: Sam Shames' Embr Labs Journey


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In this episode of The Future of Marketing, we speak with Sam Shames, Co-founder and COO of Embr Labs, the wearable thermal technology company that has raised over $60 million in funding. Embr Labs has pioneered a "personal thermostat" wearable that applies temperature sensations to the wrist to control overall body comfort. Sam shares the 12-year journey from MIT student project to category-creating consumer technology company with over 200,000 customers in more than 100 countries. Through iterative product development, science-backed messaging, and smart distribution strategies, Embr Labs has built a unique position in the wearable market by focusing on thermal comfort as a pathway to better health.

Topics Discussed:
  • Creating a new wearable category focused on temperature regulation
    • The science behind how temperature affects the nervous system
      • Transitioning from student project to venture-backed startup
        • Building consumer trust in breakthrough technology
          • Evolving marketing messaging for different audiences
            • Developing direct-to-consumer vs. retail distribution strategies
              • Innovative business models including subscription-based hardware
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                ...more
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                Future of Consumer MarketingBy The Global Talent Co.