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From NPS to Narratives: How AI Turns Customer Stories Into Decisions w/ Fran Bryski
In this episode Gabe Larsen talks with Fran Briskey, CEO of Hark, explains why modern teams are moving beyond NPS and surveys to focus on real customer stories. We discuss how video, audio, and AI-powered insights help companies truly understand their customers, drive better decisions, and create meaningful culture change through the voice of customer. Get my weekly breakdown of AI, GTM, and Cloud Employees:
https://getsignals.ai/newsletter
Ready to hire your first Cloud Employee?
https://www.getsignals.ai
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By Gabe LarsenIn this episode Gabe Larsen talks with Fran Briskey, CEO of Hark, explains why modern teams are moving beyond NPS and surveys to focus on real customer stories. We discuss how video, audio, and AI-powered insights help companies truly understand their customers, drive better decisions, and create meaningful culture change through the voice of customer. Get my weekly breakdown of AI, GTM, and Cloud Employees:
https://getsignals.ai/newsletter
Ready to hire your first Cloud Employee?
https://www.getsignals.ai