In this episode, join us as we explore the fascinating story of how an AI Cloud employee managed to book 101 sales meetings in just two weeks. Our hosts, Gabe and Steve, dive into the details of this impressive feat, discussing the role of AI in modern sales strategies and the difference between AI agents and cloud employees. Discover the secrets behind structured follow-ups and omni-channel engagement that led to this success. Whether you're a marketer or a tech enthusiast, this episode offers valuable insights into leveraging AI for business growth. Get my weekly breakdown of AI, GTM, and Cloud Employees:

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In this thought-provoking episode, Gabe Larsen explores the future of human-computer interaction, questioning the traditional reliance on screens and interfaces. As voice technology advances, Gabe argues that the next big interface won't be a screen at all, but rather a seamless, conversational experience. Discover how this shift is transforming industries, from search engines to wearables, and why understanding intent and context is key to the future of software. Join us as we delve into the implications of a voice-first world and what it means for product design and user experience. Get my weekly breakdown of AI, GTM, and Cloud Employees:

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In this thought-provoking episode, Gabe Larsen explores the impact of AI on education, challenging the conventional debate of whether AI is beneficial or detrimental for students. By examining the approaches of Estonia and Iceland, Gabe highlights how these countries are redefining learning by integrating AI in a way that emphasizes critical thinking over rote answers. Meanwhile, the U.S. struggles with issues of cheating and the fragility of traditional assignments. This episode invites educators, administrators, and policymakers to reconsider what true learning means in the age of AI, advocating for clearer definitions rather than more policies. Get my weekly breakdown of AI, GTM, and Cloud Employees:

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Gabe Larson and Dave discussed the challenges and potential solutions in the customer service industry. They highlighted a $3.7 trillion annual loss due to poor customer service and the difficulties in achieving 24/7 support and multi-channel resolution. Larson introduced "Miles," a cloud employee powered by AI, which can handle support tasks across various channels, personalize interactions, and escalate issues to human agents when necessary. Miles can also perform complex tasks like multi-factor authentication and language translation. The conversation emphasized the evolving role of support staff, who will now manage and train AI-driven support systems, enhancing their value and career prospects. Get my weekly breakdown of AI, GTM, and Cloud Employees:

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In this insightful episode, Gabe Larsen delves into the complexities of integrating AI into business operations. He challenges the notion of AI as a simple layoff tool, highlighting the pitfalls of hasty automation without understanding the nuances of human judgment and context. Through examples like Klarna's missteps, Gabe emphasizes the importance of strategic implementation, where AI complements human roles rather than replaces them. Tune in to explore how AI, when used wisely, can enhance efficiency and trust in the workplace. Get my weekly breakdown of AI, GTM, and Cloud Employees:

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In this episode, Gabe Larsen explores a groundbreaking shift in the SaaS industry, highlighting a new billing model from China that could redefine how software is sold. Instead of traditional seat-based pricing, this model focuses on outcomes, with AI workers accountable for results. Discover how this change could challenge existing SaaS business models and what it means for the future of software sales. Get my weekly breakdown of AI, GTM, and Cloud Employees:

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Join us in this insightful episode as we dive into the world of Product-Led Growth (PLG) and AI with Dave Boyce, author of "Freemium." Discover how PLG and AI are reshaping traditional business models, the challenges of writing a book, and the importance of self-service in today's digital landscape. Whether you're a budding entrepreneur or a seasoned professional, this conversation offers valuable insights into the future of business and technology.

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In this episode Gabe Larsen talks with Fran Briskey, CEO of Hark, explains why modern teams are moving beyond NPS and surveys to focus on real customer stories. We discuss how video, audio, and AI-powered insights help companies truly understand their customers, drive better decisions, and create meaningful culture change through the voice of customer. Get my weekly breakdown of AI, GTM, and Cloud Employees:

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In this insightful episode, Gabe Larsen delves into the common dilemma of whether to build or buy AI solutions. He challenges the notion that the decision itself is the hard part, emphasizing the importance of understanding one's own systems. Gabe explores the pitfalls of both buying and building AI without a clear grasp of the underlying processes, highlighting the need for clarity and judgment. Tune in to discover why owning the outcome is more crucial than owning the infrastructure, and learn when it's best to build or buy. Get my weekly breakdown of AI, GTM, and Cloud Employees:

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