Practitioners Corner

From Office Manager to CHRO: The Journey of Tricia Shields

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Summary

In this podcast, Tricia Shields, the Chief Human Resources Officer at Naviant, opens up about her 15-year journey in HR, diving into the unique culture of Wisconsin and her observations on movement's impact on workouts. Tricia also shares her sources of inspiration and networking experiences, highlighting the beauty of the UP alongside HR challenges. She emphasizes the significance of compensation, total rewards, and the influence of parenting on financial literacy. Tricia delves into the AI hype in HR, revealing valuable insights into her career journey and essential HR technology. The conversation wraps up with pivotal moments in Tricia's HR career.


Takeaways

  • Tricia started her career in office management roles and gradually transitioned into HR.
  • The growth and continuous opportunities at Naviant have kept Tricia engaged and motivated to stay with the company for 15 years.
  • Tricia advises her younger self to be more confident and embrace her unique insights and ideas.
  • The Wisconsin accent is distinct and can vary across different regions. Observing others' movements during workouts can lead to a more intense workout.
  • LinkedIn and peer groups are valuable sources of inspiration and networking for HR professionals.
  • The UP offers beautiful natural resources and seasons.
  • Compensation can include more than just salary, such as benefits and privileges.
  • Financial literacy can be influenced by parenting.
  • AI in HR is adequately hyped.
  • Aligning with the right organization and leadership is crucial for career growth.


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    Chapters

    00:00 Introduction and Small Talk

    03:05 Exploring Milwaukee and Wisconsin

    06:55 Tricia's Journey in HR

    09:06 Staying with a Company for 15 Years

    12:52 Advice for Younger Self

    14:10 Wisconsin Accent

    15:33 The Impact of Movement on Workouts

    16:00 Observing Others' Movements

    16:12 Finding Inspiration and Networking

    17:25 Sources of Inspiration

    18:29 Engaging on LinkedIn

    19:09 Lurking vs. Contributing on LinkedIn

    20:12 What Keeps You Up at Night?

    20:37 The Challenges of HR

    22:35 Connecting with Remote Employees

    23:48 The Hardest Part of HR

    25:28 Compensation and Total Rewards

    27:23 The Value of Cash in Compensation

    29:31 The Influence of Parenting on Financial Literacy

    31:31 The Hype of AI in HR

    32:57 Career Journey and Moving Forward

    34:44 The Most Valuable HR Technology

    36:10 Pivotal Moments in the Journey

    37:05 Feeling Confident in Having a Voice

    38:00 Favorite Books and Reading Habits

    39:15 The Importance of Crucial Conversations

    40:01 The Challenges of HR Conversations

    41:37 The Influence of Online Influencers

    43:39 The Value of Conferences and Webinars

    45:36 Enhancing the Conference Experience

    46:18 The Power of Panels in HR Conferences

    49:21 Creating Uncomfortable Conversations on Panels

    50:12 Failed Ideas and Learning from Them

    52:34 Closing Remarks

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    Practitioners CornerBy WRKdefined