Practitioners Corner

By WRKdefined

Unlock the world of work with 'Practitioners Corner'! Delve into practitioners' triumphs, setbacks, and late-night musings. Join us for a captivating exploration of professional journeys." Proudly bro... more

Download on the App Store

Download on the App Store

Get it on Google Play

FAQs about Practitioners Corner:

How many episodes does Practitioners Corner have?

The podcast currently has 27 episodes available.

Practitioners Corner episodes:

November 13, 2024Transforming HR from the Inside Out: Neil Lenane’s Journey at Progressive
Neil Lenane walks us through a remarkable 37-year career, from managing claims to shaping HR strategy at Progressive Insurance. In his journey, he emphasizes influence, adaptability, and empathy as essential skills for creating a unified employee experience. Neil’s insights into offboarding, technology in HR, and career resilience redefine what it means to build intentional employee and customer experiences.
In this episode, we look at career paths, talent acquisition, HR challenges, Progressive Insurance, employee experience, growth mindset, claims management, talent management, offboarding, recruitment, customer experience, technology in HR, and the art of influence and adaptability in HR.
Key Takeaways:
Neil's career showcases a 37-year journey from claims to HR at Progressive.
Influence and credibility are core skills for success in HR.
Employee experience is integrated with customer care principles at Progressive.
A growth mindset and adaptability are emphasized in career development.
Offboarding with respect is crucial for a strong company culture.
Technology in HR can be transformative but must be balanced with empathy.

Chapters
00:00 Introduction to Neil Lenane's Career Journey
02:08 From College to Claims: The Unexpected Path
10:11 Growth and Learning in Claims Management
12:47 Transitioning to Progressive: Embracing Growth Mindset
16:10 Finding Purpose: The Shift to HR
18:15 Navigating the HR Journey at Progressive
20:39 Navigating Career Paths in HR
22:32 Building Employee Experience from the Ground Up
24:50 The Pillars of Employee Experience
26:07 Integrating Customer Experience into Employee Experience
28:02 The Importance of Offboarding
30:03 Transitioning to Talent Management
32:19 Challenges in Talent Management
34:50 Unexpected Realities of Recruiting
37:40 The Role of Technology in Recruitment
38:09 Future Aspirations in HR
40:58 Advice for the Younger Self

Connect with Neil Lenane here: https://www.linkedin.com/in/neillenane/
William Tincup LinkedIn: https://www.linkedin.com/in/tincup/
Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
Connect with WRKdefined on your favorite social network
The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok
Share your brand across the WRKdefined Podcast Network

Learn more about your ad choices. Visit megaphone.fm/adchoices
...more
47min
September 25, 2024AI in Learning: How Technology is Shaping the Future of Employee Development Cornerstone Connect Live
Craig Lutz, Director of Learning and Development at Gannett, explores the future of learning and development, emphasizing the transformative power of digital tools and AI. He highlights the shift from traditional classroom training to personalized, technology-driven learning strategies, underscoring the need for organizations to foster curiosity and adaptability among employees.
In this episode, we look at Learning and Development, Technology in Learning, AI in Education, Upskilling, Personalized Learning, Change Management, and Employee Development. Discover how to create effective learning strategies that align with the evolving demands of the future of work.
Key Takeaways:
Technology and AI are revolutionizing Learning and Development, creating more dynamic and effective learning experiences.
The transition from traditional training methods to digital learning requires strategic change management and adaptability.
Upskilling and reskilling are essential as organizations prepare for the evolving future of work.
Personalized learning enhances employee engagement and development, addressing individual needs and goals.
Curiosity and agility are critical traits for navigating the changing landscape of work and skills development.
Organizations must adopt flexible learning strategies to meet the demands of a rapidly changing workforce.

Chapters
00:00 Introduction to Learning and Development
03:01 The Evolution of Learning Approaches
05:53 Navigating Change in Learning Environments
08:49 The Role of Technology in Learning
11:54 Embracing AI and Upskilling
15:02 Fostering Curiosity and Agility in Learning
17:48 Understanding Learner Needs
21:09 Creating Personalized Learning Experiences

Connect with Craig Lutz here: https://www.linkedin.com/in/craiglutz/
Get your free copy of Workforce Agility for Dummies here: https://www.cornerstoneondemand.com/resources/article/Workforce-Agility-For-Dummies-Cornerstone-Special-Edition/
Learn more about Cornerstone here: https://www.cornerstoneondemand.com/

Connect with WRKdefined on your favorite social network
The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok
Share your brand across the WRKdefined Podcast Network

Learn more about your ad choices. Visit megaphone.fm/adchoices
...more
24min
September 18, 2024Navigating Cultural Insights in HR: Gabrielle Caron's Journey from Summer Camp to VP at 1Password
Gabrielle’s career journey highlights the balance between confidence and humility as she oversees multiple HR functions at 1Password. From cultural insights and the power of coffee to navigating remote work security, Gabrielle reflects on leadership development, parental support, and the critical role of asking questions in team success.
In this episode, we look at cultural insights, HR, leadership, career journey, security, remote work, and parental support to understand the dynamics of Gabrielle’s professional growth and the evolving landscape of hiring in today’s remote-first world.
Key Takeaways:
Cultural insights shape HR strategies, influencing leadership approaches.
Coffee serves as both a routine and a personal energizer, impacting workplace dynamics.
Security concerns, especially in remote hiring, are growing in significance for HR professionals.
Leadership involves asking the right questions to empower teams and encourage problem-solving.
Parental support can play a pivotal role in shaping career trajectories and professional decisions.
Balancing confidence and humility is critical for long-term career growth and leadership success.

Chapters
00:00 Cultural Insights and Language Barriers
02:59 The Role of Coffee in Daily Life
05:51 Introduction to Gabrielle and Her Role
09:05 Navigating Multiple Responsibilities in HR
12:05 Gabrielle's Journey to 1Password
15:01 Leadership Development Through Experience
17:56 The Transition from Camp to Corporate
20:59 The Importance of Parental Support
24:08 Using Questions to Guide Others
26:55 Career Progression at McKinsey
30:00 The Balance of Confidence and Humility
33:03 Leaving McKinsey for Industry
35:47 Hiring Strategies in a Growing Company
38:56 Addressing Security Concerns in Remote Hiring
42:04 Advice for the Younger Self

Connect with Gabrielle Caron, VP of Talent, DEIB & People Insights, here: https://www.linkedin.com/in/gabrielle-caron-5607ab13/

Connect with WRKdefined on your favorite social network
The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok
Share your brand across the WRKdefined Podcast Network

Learn more about your ad choices. Visit megaphone.fm/adchoices
...more
43min
September 11, 2024The Power of Communication: Enhancing the Hiring Process at Ford Motor Company
Melissa Thompson, Head of Global TA at Ford Motor Company, shares her no-nonsense approach to improving the hiring process. From coaching hiring managers on interviewing to aligning decisions with business strategy, she gives actionable insights to reshape your talent acquisition process and boost team collaboration.
In this episode, we look at Melissa Thompson, Ford Motor Company, hiring process, communication, feedback, recruiters, hiring managers, and business strategy to provide a roadmap for HR leaders looking to align recruitment practices with business goals while elevating interview standards across the board.
Key Takeaways:
Clear communication between recruiters and hiring managers is essential for effective hiring.
Specific feedback from hiring managers ensures better candidate alignment with role requirements.
Training hiring managers on interviewing techniques significantly boosts the quality of hires.
Aligning hiring decisions with business strategy is critical for long-term success.
Fostering a collaborative environment in talent acquisition leads to more impactful results.
Succession planning and promotion from within builds future leadership and organizational stability.

Chapters
00:00 Who is Melissa Thompson?
03:20 Transition from Technical to Automotive Industry
06:25 Differentiating Automotive Industry as a Technology Company
09:43 Implementing Different ATSs by Region
13:04 Managing High Volume of Applicants at Ford
16:22 Transition from Retail to HR
19:43 Working with Atlas Systems and Travelers Express
23:31 The Importance of Asking Questions and Seeking Feedback
24:30 Treating People with Respect and Creating a Supportive Environment
25:55 Promoting from Within and Addressing Succession Planning
26:53 Teaching Hiring Managers Effective Interviewing Techniques
28:17 Improving Hiring Manager Engagement and Feedback
29:37 The Importance of Specific Feedback in Art and Hiring
31:30 Creating a Collaborative and Supportive Environment in TA
32:57 Identifying Future Leaders and Succession Planning
34:44 Addressing Hiring Manager Behavior and Feedback
36:37 Leveraging a Recruiting Process Model and Training Hiring Managers
38:03 Encouraging Specific Feedback and Avoiding Biases in Hiring
39:25 The Importance of Clear Communication and Feedback in Hiring
40:22 Closing Remarks

Connect with Melissa Thompson here: https://www.linkedin.com/in/mcthompson1/

Connect with WRKdefined on your favorite social network
The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok
Share your brand across the WRKdefined Podcast Network

Learn more about your ad choices. Visit megaphone.fm/adchoices
...more
41min
September 04, 2024The People-First Approach at Southwest Airlines: Building Relationships in Talent Acquisition
In this episode, we look at Southwest Airlines, talent acquisition, company culture, candidate experience, internships, career guidance, and employee engagement. Greg Muccio highlights the importance of a people-first strategy, innovative ideas from employees, and creating awareness for career opportunities that ensure staffing success.
Key Takeaways:
Southwest Airlines prioritizes a people-first approach to talent acquisition, focusing on company culture and values.
Innovative ideas often come from frontline employees, fostering a collaborative work environment.
Building relationships is critical in recruitment, not just filling positions.
Southwest’s talent acquisition operates like a full-service staffing agency, offering a seamless candidate experience.
Creating career awareness for young students helps bridge the opportunity gap.
The business imperative at Southwest Airlines ensures talent acquisition meets both present and future staffing needs.

Connect with Greg Muccio on LinkedIn: https://www.linkedin.com/in/greg-muccio/
Sponsored by the great people behind Pillar

Connect with WRKdefined on your favorite social network
The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok
Share your brand across the WRKdefined Podcast Network

Learn more about your ad choices. Visit megaphone.fm/adchoices
...more
47min
August 21, 2024Carina Cortez on Transforming Your HR Career: From Entry-Level to Strategic Leadership
Carina Cortez, Chief People Officer at Cornerstone On Demand, shares her HR career journey from an entry-level role at Visa to leading strategic initiatives at PayPal. Mentorship, continuous learning, and passion drive her success. Cortez emphasizes the importance of HR business partners focusing on strategic initiatives and creating positive employee experiences.
In this episode:
We look at the HR landscape, focusing on Carina Cortez, Chief People Officer, HR business partners, strategic management, employee experience, and internal mobility. Tune in for insights that can shape your career and transform your approach to HR.
Key Takeaways:
Mentorship thrives when it’s organic, with mentors who challenge and encourage growth.
Practical experience and continuous learning are crucial for HR professionals, especially in compliance and strategic management.
HR has evolved from personnel departments to strategic roles focused on managing knowledge workers.
Discovering your passion within HR is vital; exploring various roles can help identify your strengths.
HR business partners must prioritize strategic initiatives over routine tasks to drive organizational success.
Internal mobility and taking calculated risks are key to professional and personal growth.

Chapters
00:00 Introduction and Background
02:57 The Value of Mentorship and Continuous Learning in HR
05:54 The Shift from Personnel Departments to Strategic HR
09:00 Exploring Different Areas within HR to Find Your Passion
17:26 Carina's Entry-Level Role at Visa
20:20 The Role of HR Business Partners
23:33 HR's Focus on Providing Value
25:21 Increasing Engagement through Internal Mobility
30:55 The Importance of Taking Risks in Your Career

Connect with Carina on LinkedIn here: https://www.linkedin.com/in/carinacortez/
Learn more about Cornerstone here: https://www.cornerstoneondemand.com/

Connect with WRKdefined on your favorite social network
The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok
Share your brand across the WRKdefined Podcast Network

Learn more about your ad choices. Visit megaphone.fm/adchoices
...more
47min
July 31, 2024Unveiling the Journey: Rachel Dalboth’s 25 Years in Talent Acquisition
We talk with Rachel Dalboth from The Talent Labs. Rachel shares her 25-year journey in talent acquisition, discussing her experiences at Nokia, Unilever, and now leading TA excellence at The Talent Labs.
In this episode, we look at the evolving landscape of talent acquisition, remote work strategies, HR tech innovations, talent management, rebranding efforts, and career growth. Rachel dishes on practical advice for HR professionals navigating the complexities of today's recruitment world.
Key Takeaways
Rachel Dalboth's journey from Nokia to The Talent Labs.
Strategies for managing fully remote teams effectively.
The importance of rebranding and connecting talent management, development, and acquisition.
Tips on building a long-term career in a single organization.
Insights into the future of talent acquisition and HR tech innovations.
Practical advice for creating a positive and engaging work culture.

Connect with Rachael here: https://www.linkedin.com/in/rachel-dalboth-1a92423/

Connect with WRKdefined on your favorite social network
The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok
Share your brand across the WRKdefined Podcast Network

Learn more about your ad choices. Visit megaphone.fm/adchoices
...more
50min
July 17, 2024Strategic HR: Elevating Employee Care and Cross-Functional Communication with Richa Gupta
We look Richa Gupta's career journey, exploring her humble beginnings and rise in HR. We discuss parenting, personal reflections, and HR leadership. We talk about the importance of treating employees uniquely, finding CEOs with intellectual humility, and fostering cross-functional communication in manufacturing.
We examine personal reflections, parenting, HR profession, treating employees differently, challenges of HR leadership, career journey, humble beginnings, support, caring, courageous, fearless, HR, manufacturing, CEO, intellectual humility, people and culture, cross-functional communication, operational efficiency

Key Takeaways:
Treating employees differently is crucial in HR.
HR leaders need to be caring, courageous, and fearless.
Personal reflections and taking breaks are important for career growth.
Support from others plays a significant role in career success.
The HR profession is diverse and allows for different backgrounds and perspectives.
Finding CEOs with intellectual humility and genuine care for people and culture is crucial for HR professionals.
HR should have a direct reporting line to the CEO and be involved in strategic decision-making.

Chapters

00:00 Who is Richa Gupta
05:09 Treating Employees Differently in HR
08:07 The Importance of Reflection and Breaks in Career Growth
11:19 The Impact of Support in Career Success
12:46 The Qualities of an Effective HR Leader
15:36 The Diversity of the HR Profession
20:39 The Importance of Intellectual Humility in CEOs for HR
23:48 Cross-Functional Communication and Operational Efficiency in Manufacturing
26:14 The Transformation of HR as a Critical Function
35:30 The Role of HR in Strategic Decision-Making
38:26 Taking a Break and Exploring Possibilities

Connect with WRKdefined on your favorite social network
The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok
Share your brand across the WRKdefined Podcast Network

Learn more about your ad choices. Visit megaphone.fm/adchoices
...more
49min
July 10, 2024Determination, Family, Impact. The Story of Mandy Mekhail and how ClickUp has become her home
We talk with Mandy Mekhail, Director of People and Chief of Staff at ClickUp about determination, family, and impact. Her story is inspiring (not cheesy) - a story that you can learn from. She opens up about her family, immigration, her role at ClickUp and self awareness.

Here's what we discuss:
How empathy directly impacts career
Growing with intention
How her father built 1 gas station and turned that into 13
How she built her inner circle and what motivates her decisions to lead people

Connect with Mandy here: https://www.linkedin.com/in/mandymekhail/

Connect with WRKdefined on your favorite social network
The Site | LinkedIn | Instagram | X | Facebook | TikTok
Share your brand across the WRKdefined Podcast Network

Chapters
00:00 Who is Mandy Mekhail
01:25 Is Cali breaking off into the ocean?
02:27 Mandy's Career Journey: From Teaching to ClickUp
05:37 The Importance of Passion, Potential, and Choices
15:35 Creating a Supportive and Collaborative Environment for Impact
16:53 Using Time Wisely for Growth and Learning
18:23 Drawing Inspiration from Personal Stories of Resilience
22:20 Developing Skills through Intentional Opportunities and Mentorship
41:45 Practitioner Video Intro Epidemic NEW.mp4

Learn more about your ad choices. Visit megaphone.fm/adchoices
...more
48min
June 26, 2024Navigating Company Culture and Acquisitions in HR with Maggie Smith SVP HR at Traliant
In this episode we speak with Maggie Smith SVP, HR at Traliant on how she navigates company culture in the midst of multiple and ongoing acquisitions. We talk deeply about the challenges she has faced and the strategies that she has deployed covering the integrating compensation strategies, managing benefits, and soliciting employee feedback.

Takeaways
The importance of understanding and integrating different company cultures during acquisitions
The role of technology and tools in managing HR processes and employee engagement
Challenges and strategies for integrating new employees into the existing organizational culture Embracing mistakes as learning opportunities
The importance of adapting to change in HR
Challenges of integrating compensation strategies
Strategies for managing benefits and employee feedback
The dynamic nature of HR and the need for continuous improvement

Chapters
00:00 Understanding Company Culture and Acquisitions
09:59 Integrating New Culture and Employee Engagement
24:25 Journey to HR: From the Army to Boston
27:21 Discovering HR: Enlisting in the Army and Career Beginnings
30:42 The Role of Mentors in HR and Career Development
36:26 Challenges of Managing Compensation and Benefits in HR
45:47 Advice to Younger Self: Embracing Mistakes in HR

Learn more about your ad choices. Visit megaphone.fm/adchoices
...more
51min

FAQs about Practitioners Corner:

How many episodes does Practitioners Corner have?

The podcast currently has 27 episodes available.