In this episode, AIIM OnAir host Tori Miller Liu, CIP, speaks with Chris Foley, Data and Information Management Lead at The Salvation Army Australia. Drawing from his rich background spanning education, museums, and information management, Foley offers a unique perspective on the evolution of the information management industry. He discusses the shift from passive record-keeping to strategic process design, emphasizing the critical importance of maintaining information integrity in an age of easily manipulated digital content. Foley shares insights from his current work managing both paper archives and digital transformation projects, while exploring the changing nature of global information management. His observations about cross-border collaboration and the importance of building trust in information processes provide valuable insights for information management professionals navigating today's complex global landscape.