Evolving in Healthcare

From Physical Therapy to Quality Manager with Katie Blackburn


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Katie Blackburn loved clinical work. She also kept thinking there had to be a better way, and that thought wouldn't leave her alone.

A physical therapist specialising in spinal cord injury rehabilitation, Katie moved into quality management, a step she'd once sworn she'd never take.

This is for any health professional who senses there's more they could be doing but isn't sure it's allowed. Katie is candid about feeling stuck with a four-patient caseload when she wanted broader impact, preparing for a new role while working full-time and parenting, and the real grief of letting go of her clinical identity. She shares how she found mentors outside the formal structures, translated her clinical experience into the language of management, and learned to sit with not knowing exactly where she was headed. If you've ever wondered whether there's more for you beyond your current role, this gives you both permission to look and practical steps to take.

We Explore
  • Loving what you're leaving and still needing change
  • The strengths and traps of a Type A personality in transition
  • Finding mentors outside the formal structures
  • Mourning a clinical identity and the imposter syndrome that follows
  • Sitting with uncertainty as part of growth
Timestamps

01:50 Why she never imagined leaving clinical practice
03:13 The frustration of impacting four patients at a time
06:17 The relentless pace and emotional toll of clinical work
09:51 How extra projects revealed a pull toward systemic change
16:49 Finding mentors outside formal structures
25:39 The courage to cold-email a mentor
28:11 Why the clinical playbook runs out early
43:29 Practical steps from clinical practice to quality management
50:56 Juggling preparation with a full clinical load
56:18 Mourning a clinical identity and ongoing imposter syndrome

About Katie Blackburn

Katie Blackburn is a quality manager and physical therapist with expertise in spinal cord injury rehabilitation in inpatient settings. Her move from full-time clinical practice into healthcare quality management gives her a clear view of systemic change inside healthcare facilities. Her background includes residency training and mentoring programmes, with insight into both structured and informal professional development.

Connect with Katie Blackburn
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Evolving in HealthcareBy Career Cliniq