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April 04, 2024

From Process-Centric to Patient-Centric - Mayo Clinic CIO Realizing Seamless Integration, Personalized Care, and Empowered Patient Experiences

13 minutes

Mayo Clinic CIO Cris Ross delves into the transformative evolution of healthcare, from the pioneering days of Minute Clinic to the forefront of digital innovation at Mayo. With keen insights drawn from personal experience as a cancer survivor and healthcare leader, Ross explores the imperative shift from process-centric to patient-centric care delivery. He reveals groundbreaking advancements in AI technology, highlighting Mayo's collaborations with industry giants like Google to revolutionize patient-clinician interactions. Ross's vision for the future of healthcare promises a paradigm shift towards seamless integration, personalized care, and empowered patient experiences.

Cris Ross, CIO, Mayo Clinic

Megan Antonelli, CEO, HealthIMPACT

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