In this episode of the Change Enablers, host Ken Babcock dives deep with Joey Papania, the Senior Manager of Learning & Development (L&D) at Cox Media. Joey shares his unique career trajectory, moving from an account consultant to a key player in L&D, highlighting his enthusiasm for coaching and teaching. 

The conversation focuses on the critical role of L&D in software implementations and new initiatives. Joey stresses the need for early involvement of L&D in strategy and budget discussions to influence successful rollouts. 

He shares the common challenges during implementations, like data migration issues and communication hurdles, urging the focus to be on improvement rather than perfection. He also highlights the importance of using quantitative data to create compelling cases for L&D initiatives, ensuring they align with business goals and solve real problems, rather than just providing generic training.

What's covered:
• Effective sales and marketing training
• How (and why) to build a learning organization
• Aligning front-end training with business goals
• Challenges in sustainable training strategy implementation
• The impact of an empathy-driven approach to training
• Adapting to the modern age (the end of memorization?)
• Maximizing mental energy with Tango

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Where to find your host, Ken: 
• LinkedIn: https://www.linkedin.com/in/kenbabcock/
• Twitter/X: https://twitter.com/bigredbabz

Where to find special guest, Joey Papania: 
• LinkedIn: https://www.linkedin.com/in/joeypapania/
• Cox Media: https://coxmedia.com/

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