If appropriately harnessed, even the small ideas can lead to a big impact on the way we acquire, serve, and retain our customers. But how to keep those ideas coming, testing them, and operationalizing the ones that show promise timely? But, how to do so despite the constraints posed by significant disruptions like the pandemic?

Guest 1: Miao Song, Global Chief Information Officer – Petcare, MARS

Guest Bio: https://www.ciotalknetwork.com/contributor/miao-song/

Guest 2: Byron Clymer, Chief Information Officer, Lockton Companies

Guest Bio: https://www.ciotalknetwork.com/contributor/byron-clymer/

More on this Episode: https://www.ciotalknetwork.com/from-small-ideas-to-big-impact/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

More on CXO: https://www.ciotalknetwork.com/topics/cxo/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/