In this episode of the unofficial Squarespace Entrepreneur Podcast, we sit down with Travis Vance, a former Squarespace employee turned independent web designer. Travis shares his journey from working in various roles at Squarespace to starting his own web design business, Coyote Moon Creative. We discuss the importance of building strong customer relationships, the value of partnerships, and the lessons learned from working at Squarespace that have helped shape his approach to his own business.

Show Notes:

- Introduction to Travis Vance and his background at Squarespace (00:00)

- How Travis got started with Squarespace and his various roles within the company (02:15)

- Transitioning to starting his own web design business, Coyote Moon Creative (07:30)

- Misconceptions about Squarespace Circle and the importance of community (11:00)

- Building customer success teams and the value of going above and beyond for clients (15:30)

- The importance of partnerships and acquisitions in growing a business (21:00)

- Comparing life as a Squarespace employee to running his own business (26:00)

- The importance of long-term client relationships and evolving business models (31:00)

- Final thoughts and the value of empathy in business (36:00)

Connect with Travis Vance and Coyote Moon Creative:

- Website: https://www.coyotemooncreative.com/

- LinkedIn: https://www.linkedin.com/in/travis-vance-7792243a/