Neil Mortine, CEO of Fahlgren Mortine, has led incredible growth in nine U.S. markets for the Columbus, Ohio-headquartered agency, but he’s been hard-pressed to build relationships with new hires during the pandemic. They’re about to learn that “Schocktober” is his favorite time of year and to be on high alert for his quirky brand of humor. The fun has a purpose -- Neil shares that colleagues who know and care for each other take great care of clients.