<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>From The Archives: Week 6 Topic: Metrics Craig Stoss talks about stories, and the Source of All Truth.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text From The Archives: Week 6 Topic: Metrics Craig Stoss talks about stories, and the Source of All Truth. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>From The Archives: Week 6 Topic: Metrics Craig Stoss talks about stories, and the Source of All Truth.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

From The Archives: 26: Metrics with Craig Stoss

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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From The Archives: 26: Metrics with Craig Stoss

From The Archives: 26: Metrics with Craig Stoss