From The Runway Up: An Airport and Aviation Podcast

From The Runway Up: An Airport and Aviation Podcast

By McGhee Tyson Airport, Knoxville TNLeisureAviation
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From The Runway Up: An Airport and Aviation Podcast episodes

  • How TYS & Local Municipalities are ‘Leveling the Playing Field’ for Minority-Owned Businesses
    Episode Description

    This episode explores the vast amount of resources available to minority-owned businesses through airports and their local municipalities. Alan Jones, Director of Administration and DBE Liasion Officer with the Metropolitan Knoxville Airport Authority, and Pamela Cotham, Assistant Purchasing Agent and Small Business & Diversity Outreach Manager for the City of Knoxville, share their passion for fostering relationships and opportunities for companies that qualify as a Disadvantage Business Enterprises (DBE). Through their wealth of experience, learn how to qualify as a DBE, become eligible for consideration for projects, and tap into a multitude of beneficial programs.

    Guest in this Episode
    Mentioned in this Episode
    • Disadvantaged Business Enterprise (DBE)
    • Alan Jones’ DBE Presentation to the MKAA Board of Commissioners
    • History of the Department of Transportation DBE Program
    • East Tennessee Purchasing Association
    • Diversity Business Alliance, which is made up of the following eight agencies: 
      • City of Knoxville
      • Metropolitan Knoxville Airport Authority
      • Knox County
      • University of Tennessee
      • Knoxville’s Community Development Corp.
      • Blount County 
      • Public Building Authority
      • Knoxville Utilities Board 
      • TDOT’s DBE Certification Process 
      • More than 800 vendors are certified through TDOT’s process
      • 4th Annual (Virtual) Diversity Business Expo: March 4, 2021
      • Tennessee Veterans Business Association 
      • Music in this Episode
        • Birdy by KV https://soundcloud.com/kvmusicprod
        • Creative Commons — Attribution 3.0 Unported — CC BY 3.0
        • Music promoted by Audio Library https://youtu.be/dSCbsObNJo0
        • The post How TYS & Local Municipalities are ‘Leveling the Playing Field’ for Minority-Owned Businesses appeared first on From the Runway Up.

          35 min
        • Discussing What’s Upcoming and the Unknowns for 2021 at TYS
          Episode Description

          It’s a new year, and we’re diving into another year of aviation-related podcast topics for your listening and learning pleasure. From new flights launching soon to what to expect when you enter the airport terminal building, this 20 minute episode will get you up to speed with what has been happening at TYS and what you can expect the next time you travel.

          Mentioned in this Episode
          • McGhee Tyson Airport Statistics
          • Flights Schools at Downtown Island Airport
          • Photos: Long-term Parking Lot Improvement Project 
          • TDOT Alcoa Highway Construction Project
            • Hunt Road Bridge is Now Open!
            • MKAA Appoints New Chairman and Vice-Chairman
            • Allegiant Resumes Seasonal Flights
            • American Resumes Service to MIA & DCA
            • COVID Travel Updates on FlyKnoxville.com
            • CDC Travel Planner Tool
            • Music in this Episode
              • Birdy by KV https://soundcloud.com/kvmusicprod
              • Creative Commons — Attribution 3.0 Unported — CC BY 3.0
              • Music promoted by Audio Library https://youtu.be/dSCbsObNJo0
              • The post Discussing What’s Upcoming and the Unknowns for 2021 at TYS appeared first on From the Runway Up.

                21 min
              • You Asked, Experts Answer: 20+ Q&As about Air Travel & TYS
                Episode Description

                Travelers have a lot of questions these days about what to expect at the airport and when onboard an airplane. In this episode, we answer 20+ of those frequently asked questions.  We don’t just answer them— we take a deep dive into the questions with six different airport experts. From new flights, to runway construction, the REAL ID deadline, and updated concessionaire hours, you’ll learn it all after listening to these quick interviews.

                Guest in this Episode

                 

                Mentioned in this Episode
                • Allegiant Air offers nonstop service to Punta Gorda.
                • Pre-pandemic at TYS: 28 nonstop destinations– currently have 24 nonstop destinations
                • Pre-pandemic at TYS: three years of consecutive passenger growth– current passenger numbers are down approximately 55%
                • Predicting a little under 1 million annual passengers in 2020, compared to 2.5 million passengers in 2019
                • Allegiant Air offers nonstop service to Boston.
                • Differences between the Short Term, Long Term, and Economy Parking Lots
                • Taxi Companies available at TYS
                • Hand sanitizing stations are available at every gate and restroom at TYS.
                • Complimentary masks are available at the Information Booth in Baggage Claim.
                • Runway Construction Project Completion Date: (no later than) September/October 2021
                • Rental Cars available at TYS
                • Current Concessionaire hours: 
                  • Ruby Tuesday’s:
                    • 7am-7pm (or last departing flight) daily
                    • Starbucks:
                      • Monday, Thursday, Friday, Sunday: 4:30am-6:00pm
                      • Tuesday, Wednesday, Saturday: 4:30am-12:00pm
                      • Quizno’s:
                        • Monday: closed
                        • Tuesday, Wednesday, Saturday: 8:00am-3:00pm
                        • Thursday, Sunday: 6:00am-6:00pm
                        • Friday: 8:00am-6:00pm
                        • Tennessee Marketplace (post-security gift shop):
                          • 4:30am-8:30pm (or last departing flight) daily
                          • Smoky Mountain Travel Mart (pre-security gift shop):
                            • Monday, Friday, Sunday: 9:00am-4:00pm
                            • Cinnabon and Pizzeria Uno are currently closed
                            • Ruby Tuesday’s recent bankruptcy announcement is not currently impacting operations at TYS. 
                            • State air travel restrictions
                            • Donations put in the donations box beside the bear in front of the fountain benefit Friends of the Smokies.
                            • REAL ID Deadline: October 1, 2021
                              • Learn more about REAL ID from our previous podcast episode
                              • Music in this Episode
                                • Birdy by KV https://soundcloud.com/kvmusicprod
                                • Creative Commons — Attribution 3.0 Unported — CC BY 3.0
                                • Music promoted by Audio Library https://youtu.be/dSCbsObNJo0
                                • The post You Asked, Experts Answer: 20+ Q&As about Air Travel & TYS appeared first on From the Runway Up.

                                  42 min
                                • TSA Update: ‘Stay Healthy. Stay Secure’ + REAL ID
                                  Episode Description

                                  Along with airlines and airports across the country, the Transportation Security Administration (TSA) is having to adapt its security checkpoint procedures in order to comply with current pandemic protocols. TSA’s new campaign, ‘Stay Healthy. Stay Secure.’, ensures travelers’ safety and security continue to be the number one priority by enforcing additional policies, such as social distancing, contactless identification verification, plastic shielding, and more. In this episode, Mark Howell, the regional spokesperson for TSA, shares how you can best-prepare for air travel right now, as well as what you’ll need to know for traveling in the future (i.e. REAL ID).

                                  Guest in this Episode

                                  Mark Howell is the Regional Spokesperson for the Transportation Security Administration covering airports in Alabama, Georgia, Indiana, Kentucky, Ohio, South Carolina, and Tennessee.

                                  Mentioned in this Episode
                                  • TSA Checkpoint Travel Numbers for 2020 and 2019
                                  • “TSA Administrator Pekoske announces ‘Stay Healthy. Stay Secure.’ campaign prior to the Independence Day holiday weekend”
                                  • Video: “Stay Healthy. Stay Secure.”
                                  • Current TSA PreCheck Average Wait Time: 1 minute
                                  • Mark’s advice for traveling during the pandemic: plan ahead!
                                    • “TSA: What to Know Before You Go”
                                    • TSA is allowing one liquid hand sanitizer container, up to 12 ounces per passenger, in carry-on bags that passengers will need to remove from their bags before screening. 
                                    • ‘What Can I Bring?’ Tool 
                                    • New REAL ID Deadline: October 1, 2021
                                    • REAL ID Requirements
                                    • TSA has seen a decrease in passenger volumes, but an increase in the rate of firearms found at the checkpoints nationwide
                                    • Music in this Episode
                                      • Birdy by KV https://soundcloud.com/kvmusicprod
                                      • Creative Commons — Attribution 3.0 Unported — CC BY 3.0
                                      • Music promoted by Audio Library https://youtu.be/dSCbsObNJo0
                                      • The post TSA Update: ‘Stay Healthy. Stay Secure’ + REAL ID appeared first on From the Runway Up.

                                        21 min
                                      • COVID-19 Safety Measures from an Airline’s Perspective: Air Filtration, Antimicrobial Protectant, and More
                                        Episode Description

                                        Airlines are taking major steps forward in preparing their aircraft for travel during the COVID-19 pandemic. In this episode, we speak with Hilarie Grey, Managing Director of Corporate Communications for Allegiant Air, as she explains how her airline is ‘going the distance for health and safety’. After listening to her commentary, you will be an expert in all-things air filtration, antimicrobial protectant, and more. 

                                        Guest in this Episode

                                        Hilarie Grey is the Managing Director of Corporate Communications for the Allegiant Travel Company.    

                                        Mentioned in this Episode
                                        • Travel Pulse: “Top 10 North American Airlines for COVID-19 Traveler Safety Measures”
                                        • Current travel mini-trend: people traveling to national parks and visiting open spaces
                                        • Typically, Allegiant’s passenger numbers account for 2% of the nationwide TSA throughput numbers. In June 2020, Allegiant accounted for 6-7% of total TSA national traffic, which shows the current strength of leisure travel
                                        • Allegiant Air was the first airline to require facemarks throughout the entire travel experience. 
                                        • Allegiant Air offers all travelers a complimentary healthy and safety kit, which includes mask and wipes. 
                                        • Going the Distance for Health and Safety
                                        • Allegiant Air now offers nonstop flights from TYS to Boston. 
                                        • Music in this Episode
                                          • Birdy by KV https://soundcloud.com/kvmusicprod
                                          • Creative Commons — Attribution 3.0 Unported — CC BY 3.0
                                          • Music promoted by Audio Library https://youtu.be/dSCbsObNJo0
                                          • The post COVID-19 Safety Measures from an Airline’s Perspective: Air Filtration, Antimicrobial Protectant, and More appeared first on From the Runway Up.

                                            26 min
                                          • Insight and Advice On Traveling During A Pandemic
                                            Episode Description

                                            Making the decision to travel by air during a pandemic can be stressful. You may be curious about the boarding process or interested in how airlines are handling food and beverage service onboard the airplane. What’s it like going through the security checkpoint or even customs? In this episode, your questions are answered by four different frequent flyers: a pilot, leisure traveler, international traveler, and airport employee. They provide you stories of their recent travel experiences in airports around the world while offering tips on how to prepare for your next flight. Listen to this episode so that when you’re ready to take to the skies, you know what to expect.

                                            Guests in this Episode

                                            In this episode, we chat with four different people that traveled recently through McGhee Tyson Airport.

                                            Interview One: Matt is a pilot for a legacy carrier and has flown frequently during the pandemic both for work and leisure.

                                            Interview Two: Brooke is a leisure traveler who flew from TYS to LGA in March. 

                                            Interview Three: Jacob flew to Germany in July to surprise his family (pictured: Jacob departing Berlin-Tegel Airport).

                                            Interview Four: Tom is an Airport Authority employee and an avid aviation enthusiast. He has flown frequently during the pandemic.

                                            Mentioned in this Episode– Travel Tips to Implement During Your Next Flight:
                                            • Wear a mask!
                                            • Pack snacks.
                                            • Don’t crowd the boarding lanes.
                                            • Sanitize the frequently-touched areas on the aircraft. 
                                            • Board the plane last so you aren’t crowding others. 
                                            • Get a window seat for better air circulation. 
                                            • Turn on the overhead air vent for better air circulation. 
                                            • Choose a nonstop flight instead of one with connections.
                                            • Music in this Episode
                                              • Birdy by KV https://soundcloud.com/kvmusicprod
                                              • Creative Commons — Attribution 3.0 Unported — CC BY 3.0
                                              • Music promoted by Audio Library https://youtu.be/dSCbsObNJo0
                                              • The post Insight and Advice On Traveling During A Pandemic appeared first on From the Runway Up.

                                                37 min
                                              • Fluctuations of Passenger Travel and Air Cargo at TYS During COVID-19
                                                Episode Description

                                                As aircraft return to the skies, McGhee Tyson Airport is beginning to see slow but positive increases in passenger traffic and air cargo operations. In this episode, we are joined by Jim Evans, the MKAA’s Vice President of Marketing & Air Service Development, who is closely monitoring even the slightest changes in aviation. In addition, listeners will learn about what TYS is doing to provide a safe airport travel environment.

                                                Guests in this Episode

                                                In this episode, we are joined by Jim Evans, Vice President of Marketing and Air Service Development. He has been with the Metropolitan Knoxville Airport Authority (MKAA) for 13 years and has been in the aviation industry for more than 40 years. 

                                                 

                                                Mentioned in this Episode
                                                • Previous Podcast Episode: Special Edition: COVID-19- The Pandemic’s Impact on TYS and the Aviation Industry
                                                • Allegiant Air launches NEW nonstop flights to: 
                                                  • Chicago, IL: Chicago Midway International Airport
                                                  • Houston, TX: William P. Hobby Airport
                                                  • Austin, TX: Austin-Bergstrom International Airport
                                                  • Allegiant Air resumes seasonal service to: 
                                                    • Las Vegas, NV: McCarran International Airport
                                                    • Denver, CO: Denver International Airport
                                                    • Baltimore, MD/ Washington D.C.: Baltimore/Washington International Thurgood Marshall Airport
                                                    • Destin, FL: Destin- Fort Walton Beach Airport 
                                                    • FlyKnoxville.com: COVID-19 Update
                                                    • “Frontier Airlines to Implement Airport Temperature Screenings EffectiveJune 1”
                                                    • FedEx and UPS handled 6,665,621 pounds of cargo at TYS in March 2020
                                                    • Flyknoxville.com – Statistics
                                                    • “Airlines Struggle to Balance Scheduling Fewer Flights With More Travelers Seeking Social Distance”
                                                    • “The Airline Business Is Terrible. It Will Probably Get Even Worse.”
                                                    • Consolidated March 2020 Statistics:
                                                    •  
                                                       
                                                       
                                                       
                                                       
                                                      Music in this Episode
                                                      • Birdy by KV https://soundcloud.com/kvmusicprod
                                                      • Creative Commons — Attribution 3.0 Unported — CC BY 3.0
                                                      • Music promoted by Audio Library https://youtu.be/dSCbsObNJo0
                                                      • The post Fluctuations of Passenger Travel and Air Cargo at TYS During COVID-19 appeared first on From the Runway Up.

                                                        26 min
                                                      • Special Edition: COVID-19- The Pandemic’s Impact on TYS and the Aviation Industry
                                                        Episode Description

                                                        Over the course of two months, daily operations in the aviation industry quickly ground to a halt due to the spread of the COVID-19 coronavirus. The effects were felt in airports around the globe. In this episode, we discuss the impact COVID-19 has had on McGhee Tyson Airport as well as other US airports from the perspective of industry experts. 

                                                        Guests in this Episode

                                                        In this episode, we are joined by Patrick Wilson, President of the Metropolitan Knoxville Airport Authority (MKAA); Trevis Gardner, MKAA Vice President of Operations; and Gwen Basaria, Vice President of Member Experience for the American Association of Airport Executives (AAAE).

                                                         

                                                        Patrick Wilson, A.A.E., is president of the Metropolitan Knoxville Airport Authority (MKAA), which owns and operates both McGhee Tyson and Downtown Island Airports in Knoxville, TN. In his role, Wilson leads a team of employees whose primary focus is to provide East Tennessee pilots and travelers with a safe, convenient and affordable air travel experience. As a leader in aviation for over 27 years, Wilson is an expert at promoting positive relationships with all airport, airline, government and community leaders. 

                                                         

                                                        Trevis Gardner, Vice President of Operations, has been with MKAA for 29 years. Gardner is directly responsible for an operations and maintenance organization division of nearly 100 staff members, and also serves in a leadership role as a senior organization officer as Chief Information Officer and Chief Personnel Officer. Trevis has even served multiple terms in local elected office as member and chairman of the Blount County Board of Education. 

                                                         

                                                        As AAAE’s Vice President of Member Experience and the AAAE Foundation, Gwen does more than just delight members (though that’s in her job description!).  Gwen passionately serves as chief member advocate at AAAE; identifying their priorities, developing new benefits and services to meet those needs, and elevating member service standards and satisfaction metrics across the association. She also manages the day-to-day operations of the AAAE Foundation, which has awarded over 3,000 scholarships totaling more than $5 million since 1989.

                                                        (Credit for bios and photos: MKAA  and AAAE)

                                                        Mentioned in this Episode
                                                        • TYS is open and operating essential fights that are crucial to the success of our nation.
                                                        • Now more than ever, TYS air cargo is playing an important role in providing supplies to those at home and in the medical field in our region.
                                                        • CARES Act – Airports
                                                        • Timeline of historic events that have impacted the aviation industry:
                                                          • 2001 –> 9/11, 2003 –> SARS, 2008 –> Recession, 2020 –> COVID-19
                                                          • The average number of daily passengers has significantly decreased at TYS. The normal average of passengers per day is 4500, but we are currently seeing just 200 passengers per day. 
                                                          • TYS hosts two Maintenance and Repair Organizations (MRO), Endeavor Air Maintenance and Express Jet Maintenance, that thoroughly inspect aircraft and perform maintenance on aircraft. Having these two MROs is another great reason that airlines are choosing to park their aircraft at TYS.
                                                          • Music in this Episode

                                                            • Birdy by KV https://soundcloud.com/kvmusicprod
                                                            • Creative Commons — Attribution 3.0 Unported — CC BY 3.0
                                                            • Music promoted by Audio Library https://youtu.be/dSCbsObNJo0
                                                            • The post Special Edition: COVID-19- The Pandemic’s Impact on TYS and the Aviation Industry appeared first on From the Runway Up.

                                                              51 min
                                                            • Designing a Website for ALL Audiences
                                                              Episode Description

                                                              Airport websites have to meet the informational expectations of a lot of user groups. From novice travelers to seasoned frequent fliers, the website has to be easy to use and function for all parties. This episode explores the meticulous process McGhee Tyson Airport went through to develop their brand new website. Listen as Moxley Carmichael’s Charley Sexton, Creative Director, John McCulley, Senior Web Developer, and Katrina Roberts, Graphic & Digital Media Designer, share their expertise in how to design an effective website, especially one with a multitude of user groups.  

                                                              Guests in this Episode

                                                              In this episode, we are joined by three employees from Moxley Carmichael, a full-service communication agency located right here in East Tennessee.

                                                              • Charley Sexton, Creative Director, has been with Moxley Carmichael since 2001 and works directly on creative department projects, as well as manages graphic designers, web designers and developers, social media staff and production vendors. He was recognized as ambassador of the year in 2015 and in 2016, he was recognized in the Greater Knoxville Business Journal’s 40 Under 40 list.
                                                                • John McCulley, Senior Web Developer, is a full stack developer and has been developing websites and apps since 2005. John is a popular and experienced speaker who has been featured at CodeStock, the Knoxville American Marketing Association conference and Code TN. He makes regular appearances on local television stations to discuss digital media and technology.
                                                                  • Katrina Roberts, Graphic & Digital Media Designer, joined the staff of Moxley Carmichael as a graphic and digital media designer in 2016. Katrina was on staff at The Daily Beacon throughout her college career at The University of Tennessee and was a two-time recipient of the Tennessee AP College Award for Best News Graphic Design/Illustration.
                                                                  •   (Credit for bios and photos: Moxley Carmichael)

                                                                    Mentioned in this Episode
                                                                    • Moxley Carmichael: full-service communication agency
                                                                      • 865-544-0088
                                                                      • Our New Website: flyknoxville.com
                                                                      • RFP: Request For Proposal
                                                                      • ADA Compliancy
                                                                        • The audience of airport websites include everyone. Therefore, we must ensure that every audience is taken care of and can access all of the information on our website.
                                                                        • The new website is compliant for both visually and hearing impaired. The website also works with most all screen readers and paralysis tools.
                                                                        • The website can easily be translated into Spanish by clicking the option in the header.
                                                                        • The entire website can be translated in over 100 different languages using Google Translate.
                                                                        • Ground Transportation
                                                                          • #1 Most visited page
                                                                          • Find information on ride sharing, including walking directions to the ride share pick-up location on this page.
                                                                          • TSA Wait Time provided on the home page, powered by the MyTSA app.
                                                                          • Real time parking information on the home page, as well as rates and directions.
                                                                          • Easily apply online for jobs and subscribe to receive new job postings on the Jobs @ TYS page.
                                                                          • Be sure to check out our time-lapse website header at 12 a.m., 5 a.m., 8 a.m., 12 p.m., 5 p.m., & 8 p.m.
                                                                          •  

                                                                            Music in this Episode
                                                                            • Birdy by KV https://soundcloud.com/kvmusicprod
                                                                            • Creative Commons — Attribution 3.0 Unported — CC BY 3.0
                                                                            • Music promoted by Audio Library https://youtu.be/dSCbsObNJo0
                                                                            • The post Designing a Website for ALL Audiences appeared first on From the Runway Up.

                                                                              28 min
                                                                            • 134th Air Refueling Wing: Delivering ‘Beans, Beds, & Bullets’
                                                                              Episode Description

                                                                              Not only does McGhee Tyson Airport see constant commercial and general aviation traffic, military aviation plays a large role in the overall operations at TYS as well.  In this episode, we speak with the Wing Commander of the 134th Air Refueling Wing, Colonel M. Lee Harley, Jr. and learn about their global, state, and local missions. From talking about the 134th Air Refueling Wing’s history and its $246 million annual economic impact, to hearing about how they operate their ‘flying gas station’, this episode introduces you to military aviation and the people and aircraft that make each mission successful.

                                                                              Guest in this Episode

                                                                              Colonel M. Lee Hartley, Jr. is the Commander of the 134th Air Refueling Wing, Tennessee Air National Guard. A native of Knoxville, Tennessee, Colonel Hartley graduated from Doyle High School in 1987 and received a congressional appointment to the United States Air Force Academy. Following graduation and commissioning in 1991, he attended Undergraduate Pilot Training at Laughlin Air Force Base, TX and earned his wings in October 1992.

                                                                              Colonel Hartley has flown aerial refueling missions supporting Operations Northern Watch, Deliberate Forge, Icelandic Air Defense and over 60 combat missions supporting for Operations Enduring Freedom, Iraqi Freedom, Freedom Sentinel, and Inherent Resolve. Additionally,  Colonel  Hartley has  deployed  to  locations including: Incirlik AB, Turkey, Istres, France, Rhein Mein AB, Germany, RAF Mildenhall AB, England, Manas AB, Kyrgyzic Republic, Al Udeid AB, Qatar, and Camp Marmal, Afghanistan. From June 2006 – April 2007, Colonel Hartley was an initial cadre Instructor Pilot for the 134th ARW conversion to the KC-135R.

                                                                              (Credit for bio and photo: 134th ARW)

                                                                              Mentioned in this Episode

                                                                              The Mission of the 134th Air Refueling Wing:

                                                                              Federal: Support Rapid Global Mobility and Sustainment by providing world class personnel, vital Air Refueling and Airlift capabilities for contingency response and sustained combat operations

                                                                              State: Provide personnel and equipment to protect life and property during emergency response operations as directed by the Governor of Tennessee and the Adjutant General

                                                                              • ‘Miracle on 134th Street: The Hartley Edition’ 
                                                                              • TNANG Orange Hangar:
                                                                                • KC-135 Aircraft 
                                                                                • 134th Air Refueling Wing (ARW): the ‘host unit’ for the TN Air National Guard Base
                                                                                • 134th ARW employs 1,000 people, with 1/3 being full-time staff
                                                                                • Humanitarian Response
                                                                                • Economic Impact of the 134th: $4.7 million per week or $246 million annually 
                                                                                • Smoky Mountain Air Show
                                                                                • Santa Cops in partnership with the East Tennessee Children’s Hospital
                                                                                  • Pilot for a Day in partnership with the East Tennessee Children’s Hospital
                                                                                  • Music in this Episode
                                                                                    • Birdy by KV https://soundcloud.com/kvmusicprod
                                                                                    • Creative Commons — Attribution 3.0 Unported — CC BY 3.0
                                                                                    • Music promoted by Audio Library https://youtu.be/dSCbsObNJo0
                                                                                    • The post 134th Air Refueling Wing: Delivering ‘Beans, Beds, & Bullets’ appeared first on From the Runway Up.

                                                                                      23 min

                                                                                    About From The Runway Up: An Airport and Aviation Podcast

                                                                                    From the publisher's feed

                                                                                    Like a beacon leading a plane to the runway, this podcast guides you through the innerworkings of one of the nation’s fastest-growing airports. In episodes shorter than a flight from Knoxville to…