Turning Goals into Real Progress with OKRs

In this episode of Managing Care Quality, we’re talking about why so many care home goals quietly fizzle out—and how OKRs (Objectives and Key Results) can help you turn good intentions into real, trackable progress.

I’ll explain:

✅ Why KPIs alone aren’t enough to drive improvement

✅ How OKRs give your team clarity, focus, and shared purpose

✅ The difference between measuring outcomes after the fact vs. creating the actions that make them happen

✅ Practical examples of OKRs you can use in a care home setting—from reducing falls to improving care planning compliance

By the end of this episode, you’ll see how OKRs and KPIs work together:

If you’ve ever set a goal and watched it quietly fade away, this episode will give you a simple, structured way to keep your team aligned and moving forward with clarity.