Frontline Focus

In this episode of the Frontline Focus podcast, HR consultant René Herremans dives deep into a new way of thinking about human resources: Human Relations Management. After exploring this concept in depth, he explores how to make this shift, providing listeners with actionable insights and resources to adopt this new approach. 

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In the second episode of the Frontline Focus podcast, employee experience expert Heleen Mes gives us a masterclass on everything you need to know about employee experience. We start with the basics, covering what it means to be ‘happy’ at work and what a ‘positive’ employee experience entails. And then we dive into the meat of it: the 5 main elements to build a good employee experience, what resources you need to get started, and the impact you will ultimately generate on business results when you start investing in EX.

In this episode, Chief People Officer Yasmeen Duncan shares her insights on adopting a people-centered approach to HR and managing frontline teams at Magnolia Bakery. From discussing the challenges faced by frontline workers to highlighting the importance of employee engagement, Yasmeen provides valuable perspectives on how to implement cultural values, what makes unique employee benefits, and current HR trends.