In this episode of Frontline Mindset, Rob breaks down the growing spectrum of violence first responders face—from assaults and stabbings to vehicle rammings and ambush-style shootings. Drawing on real incidents and his class Active Shooter: Fire Department Personnel in the Line of Fire, Rob highlights how these threats are evolving—and what we must do to stay ahead of them.

In this powerful conversation, Rob sits down with firefighter/paramedic Megan Funk to tackle one of the fastest-growing challenges in emergency services—mental health calls. Megan shares her path into the fire service, the increasing frequency of psychiatric emergencies, and how her department is adapting through hands-on EMS training and a renewed focus on compassionate care. Together, they explore the real-world struggles of patients in crisis, the importance of de-escalation techniques, and how empathy, training, and advocacy can transform how first responders approach mental health. This episode is a call to action for every responder to lead with understanding—and to break the stigma, one call at a time.