<p>Is your consumer service team built to care? Scott Paul, of Beacon Broadband, shares how he uses team building and mentoring to turn his frontline team into storytelling specialists!</p>

Is your consumer service team built to care? Scott Paul, of Beacon Broadband, shares how he uses team building and mentoring to turn his frontline team into storytelling specialists!

Frontline Storytellers: How to Train Your Team on Subscriber Experience, With Scott Paul

StoryConnect features interviews with marketers, communicators, CEOs and other leaders at cooperative and independent broadband companies, electric cooperatives and municipal power providers. The goal of the podcast is to help listeners discover ideas to shape their stories and connect with their customers. It is produced by Pioneer Utility Resources.

Share Frontline Storytellers: How to Train Your Team on Subscriber Experience, With Scott Paul

Sign up to save your podcasts

Frontline Storytellers: How to Train Your Team on Subscriber Experience, With Scott Paul

Frontline Storytellers: How to Train Your Team on Subscriber Experience, With Scott Paul