Wayne Kavanaugh from Frostfire joins Lisa McGrath to discuss her journey in property management and her introduction to Frostfire. They highlight the company's technology, expansion plans, and focus on efficiency in trades. The episode delves into the political environment, Canadian market, and challenges for small businesses. They explore industry events, networking, client education, and sponsorship strategies, while addressing the impact of COVID-19, Canadian culture, and workplace mentality. The integration of AI tools in business is also discussed. The episode wraps up with closing remarks on Frostfire.

(0:00) Introduction of Wayne Kavanaugh from Frostfire

(0:21) Lisa's initial encounter with Frostfire and background in property management

(3:37) Advocacy for efficiency in trades and Frostfire technology overview

(7:10) Expansion plans for Frostfire in commercial sectors and international markets

(10:01) Political environment and Canadian market focus

(14:08) Small business challenges and potential markets

(18:53) Upcoming industry events and networking strategies

(22:08) Event planning challenges and business personalities

(25:14) Client education and expanding business reach

(29:02) Sponsorship strategies at trade shows and building business relationships

(34:32) Balancing political views in business networking

(45:13) Trucker convoy origins and COVID-19's impact on infrastructure

(57:38) Government's role in public division and cross-border tensions

(1:01:33) Canadian pride, cultural expressions, and hockey identity

(1:05:03) Political views, leadership, and teamwork in trades

(1:09:22) Workplace mentality and generational work ethics

(1:12:49) Mental health and leadership responsibilities in the workplace

(1:18:48) Customer service, executive accountability, and work-life balance

(1:22:31) Integration of ChatGPT and AI tools in business

(1:24:25) Customizing AI and voice options

(1:25:26) Closing remarks and promotion of Frostfire

(1:26:01) Farewell and sign-off