FTV: 6 Steps to the Perfect Purchase, with Bob Negan, Founder of WhizBang! Retail

In case you missed it in Season 1, Bob Negan, founder of WhizBang! Retail Training, joined me on the show to share the secrets to building a successful business. Early on in Bob’s retail career, he realized that making the customer happy is the most important thing in sales. Not just accepting returns with no receipt or sending thank you cards after a big purchase. Every. Single. Second. Matters. From the moment your customers come in contact with your staff everything matters. This episode breaks down key points of how to train your staff, how to manage your time efficiently, and so much more. I so hope you enjoy this bonus episode From The Vault. It's one that is definitely worth hearing again — and taking notes! For show notes & resources visit the episode webpage below or click here. First released October 2018.  Resources: WhizBang! Retail Training: Website | Facebook | Instagram | Twitter The Boutique Hub:  Website | Facebook | Instagram | Pinterest | TikTok | YouTube Ashley Alderson: Instagram 2024 Boutique Boss Planner Holiday Marketing Masterclass Boutique Summit 2024 Boutique Hub Black Hubventory.com