Top 5 Topics:

- CareNotes AI App: Leading the AI Revolution in Dentistry – How artificial intelligence is transforming clinical notes, efficiency, and patient care.

- Burnout & Passion – Why dentists and doctors burn out, and how obsession with innovation reignites purpose.

- The Future of Healthcare – Building doctor-led networks, community buying power, and the dream of a fair insurance model.

- Insurance Secrets Exposed – How dental insurance hasn’t changed since the 1970s and why patients are losing out.

Quotes & Wisdom:

“I get energy from winning over phobic patients—appointment by appointment.” — Billy — 31:19

“Our mission with CareNotes AI App: give time and energy back to providers so patients get better care.” — Billy — 50:34

“We built CareNotes to run locally for privacy and to keep it free—no data bouncing to the cloud.” — Billy — 08:24

“Leadership in a practice is a skill—you’re the leader the moment you enter the room.” — Billy — 1:11:07

“Wake up before the world. Two quiet hours changed my career.” — Billy — 38:23

“AI should solve the boring, repetitive stuff so we can focus on the people.” — Billy — 1:06:02

“Great care is a team sport—culture beats everything.” — Billy — 24:17

“It’s not about charging more tools—it’s about giving dentists tools that actually give back time.” — Billy — 1:20:00

“Big vision: a dentist-led network that lowers costs and raises care.” — Billy — 1:25:11

Questions:

“Are you putting the phone in your breast pocket so the mic picks everything up?” — 01:00

“How did you handle notes back at Bellevue/NYU—between patients or at the end of the day?” — 04:18

“Quick intro: where did we first meet, and what’s your journey in dentistry?” — 10:49

“Which practice are you in day-to-day, and what are your working days?” — 31:03

“How did you juggle commuting across Manhattan from Brooklyn when you worked multiple offices?” — 38:23

Now available on:

- Dr. Gallagher’s Podcast & YouTube Channel

- Dose of Dental Podcast #174

My watch in this episode = Citizen Promaster Diver Day Date

- 9.2025