Future of Risk

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Join Keith Daly, Chief Claims Office at Zurich North America, as he delves into various aspects surrounding Claims, and the role Claims plays in reinforcing organizational security, the emerging trends in big data and unfamiliar aspects of the Claims function. Listen as Daly gives insight to the benefits and opportunities of working in Claims. Listen as Daly shares insight into the little-known benefits and opportunities of a fulfilling Claims career that impacts communities by restoring people's lives and businesses.

Record date: 9/8/23

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Cyber risk is a rapidly evolving landscape. Over the past decade, device adoption has increased six-fold and it has doubled over the past three years. Michelle Chia, Head of Professional Liability and Cyber, and David Shluger, Vice President of Cyber Risk at Zurich North America, note that many businesses are not adequately prepared to deal with cyber threats. As the pace of technological advancements continues to accelerate, they urge businesses to prioritize cybersecurity and take proactive steps to protect themselves.

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It’s time to address staying safe, staying productive and staying ahead of the potential risks as business travel has turned the corner to return to the pre-pandemic way of meeting with customers. Zurich North America’s Marty Banaszek, Head of Group Accident, and Andy Zoller, Head of International Programs, discuss the new innovative approach that companies are implementing to stay within their carbon footprint and reevaluating risk management to ensure their employee’s safety while traveling for business.

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Going green sells. But companies can, intentionally or unintentionally, be called out for greenwashing. What is greenwashing? Today we’re talking to Vice President and Management Liability Product Officer for Zurich North America, Leor Kaplan, about why you should treat ESG in the same manner and with the same appreciation that you do your financial results.

Recorded: 8/23/23

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Andrea Blair, Zurich’s Director of Business Resilience and Continuity Management Services, details critical infrastructure vulnerability and the importance of being proactive corporate citizens.

Recorded: 6/29/23

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Zurich North America’s Joffre Mishall, Head of Property, US National Accounts gives insight on the risks that come with the new warehouse trends and provides tips for proactive risk management.

Recorded: 6/14/23

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Delpha DiGiacomo, Director of Zurich Claims Investigative Services, talks about the shift in social attitude towards insurance fraud claims and the effect it has on society.

Record date: June 2023

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Climate change is in the news just about every day now, but if you're not up to speed on the latest climate science and want to know where we're headed as a planet, a good place to start would be the Intergovernmental Panel on Climate Change (IPCC)'s 6th Assessment Report, which was published in March of 2023. As the planet rapidly approaches the 1.5 degree Celsius threshold for global warming, there's a growing sense of urgency among those who believe environmental disaster awaits us on the other side. We discuss the IPCC's report and what it and the 1.5 degree Celsius threshold means for businesses.

Guest:

David Edsey, J.D.

Vice President, Climate Director

Zurich North America

Record date: May, 2023

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The definition of sustainability is fuzzy and inconsistent. For some people, it's synonymous with climate change and for others, it has a broader meaning. In this episode, we explore sustainability and what it means for a profit-driven businesses to make a commitment to it. Is sustainability just a buzz word or is it a business imperative? And what can a sustainability captive do for businesses?

Guests:

Dawn Hiestand, Senior Vice President and Head of Captives at Zurich North America

Lisa Leftwich, Head of Sustainability services at Zurich Resilient Solutions, North America

Recorded: April 2023

Updated recording: 6/27/23

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This year’s RIMS RiskWorld was in Atlanta, Georgia. We recap the wide-ranging and important topics covered by Zurich speakers.

Prepare to play a pivotal role in how consumers receive goods by understanding your warehouse and logistics pipeline

Andrea Blair, Director of Business Resilience

Building a defense in the court of public opinion

Japhet Boutin, Claims Handling Director, Financial & Professional Lines

Excellence in risk management: Global Risks 2020

Robin A. Kemper, Sr. Risk Engineer

How social trends are causing nuclear verdicts, and how corporations can fight back

Allen Kirsh, Head for Claims Judicial and Legislative Affairs

Benefits and risks of the coming age of self-directed machines

Joe McLean, Technical Underwriting Manager

How to come to terms with the new normal of the property insurance market

Yohei Miyamoto, West Regional Manager for Property

How inclusion and belonging affect recovery from injury

Elise White, Project Leader, Claims Strategy & Innovation

Recorded: May, 2023