Future of Tech

Tom Bradicich is the vice president and Hewlett Packard fellow and head the global edge and IOT labs at Hewlett Packard Enterprises, and in his career he has been a first-mover in the world of laptops, notebooks, mobile phones, servers and other areas. Today, Tom is focused on positioning HPE as a first-mover in the world of edge computing, including introducing an edge-as-a-service platform. On this episode of Future of Tech, Tom explains what is coming in the future of IoT and why there needs to be a greater focus on moving to the edge where there can be a convergence of all the “things” in the IoT. Because, as Tom says, when you combine those things into one place, and understand the data pent up inside of them, not only can you be more efficient in your business, but you might actually be able to better predict the future.

3 Takeaways:

• We are in the middle of a fusion event, during which we are seeing a fusion of ideas, devices, and technologies and it’s all happening at the edge

• IoT is reaching peak popularity because there have always been things with data inside of them, but what’s different today is the ability to tap into those things and use that pent up data. The way forward if about the need to be digitized everything in order for the data to be processed and used appropriately

• There is a key distinction between being innovative and being differentiated. Just because it’s innovative doesn’t mean it’s unique or differentiated. But if it’s differentiated then it’s innovative by definition. It is a law in the business world to be differentiated in order to succeed

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Future of Tech is brought to you by Amdocs Tech. Amdocs Tech is Amdocs’s R&D and technology center, paving the way to a better-connected future by creating open, innovative, best-in-class products and continuously evolving the way we work, learn and live. To learn more about Amdocs Tech, visit the Amdocs Technology page on LinkedIn.

The saying goes that if you want something done right, you should do it yourself. For Nir Shavit, that idea played out in his life’s work. Nir has spent decades in the science and technology fields, but there was an area he thought needed to be explored that wasn’t being looked into — at least not the way he thought it should be. Nir co-founded Neural Magic to explore the world of neural networks and mapping technology, but in a way that hadn’t been done before. On this episode of Future of Tech, Nir explains how they are enabling neural networks to run on commodity CPUs – at GPU speeds, what the current state of neural mapping looks like, and why machine learning could unlock the answers to some of the biggest challenges we face today.

3 Takeaways:

• Mapping the brain is still in its infancy, and there is a long way to go before there is a full map of the neurons and synapses that work within a human brain
• There are countless “human-like” tasks that can be transferred to robots using technology such as machine learning
• In order to move forward, you have to look back at the things you’ve already done and remember why you did them, how, and what lessons can be learned from the process

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Future of Tech is brought to you by Amdocs Tech. Amdocs Tech is Amdocs’s R&D and technology center, paving the way to a better-connected future by creating open, innovative, best-in-class products and continuously evolving the way we work, learn and live. To learn more about Amdocs Tech, visit the Amdocs Technology page on LinkedIn.

How does innovation happen? And how do you disrupt an area of business that has been woefully left behind? Those are the questions that Pasquale DeMaio asks himself as the General Manager at AWS where his main focus is building and constantly improving Amazon Connect. The job is meaningful to Pasquale because it brings together many of his passions, including inventing, inspiring innovation, and helping customers solve problems. On this episode of Future of Tech, Pasquale dives into how his team decided to build Amazon Connect and then bring it to market as a disruptor in the contact center segment of the tech industry. He also predicts the future of the contact center, and emerging technology as a whole. He says that anyone working in the space needs to be thinking about innovative ways to make things more personal, dynamic, and interactive with a mix of both technology and a human workforce and you have to do so while maintaining a foundation of security, reliability, and scalability. It is only when those factors come together and we embrace a culture of experimentation that we’ll see true innovation and disruptive change. 

3 Takeaways:

• In the buy-vs-build decision, you must constantly check in with the market to see if anyone else has found a way to create something that you are trying to build internally. If not, and if your internal build works well enough, you should take advantage of the h opportunity to bring your solution to market 
• The customer service area of business has not been sufficiently disrupted yet and Amazon is creating the technology and platform that will make real change when it comes to how companies interact with customers
• Rather than overpromising and underdelivering when it comes to A.I. and ML, Amazon is innovating on and providing meaningful user experiences in which machine learning and A.I. can make the customer experience better

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Future of Tech is brought to you by Amdocs Tech. Amdocs Tech is Amdocs’s R&D and technology center, paving the way to a better-connected future by creating open, innovative, best-in-class products and continuously evolving the way we work, learn and live. To learn more about Amdocs Tech, visit the Amdocs Technology page on LinkedIn.

If you ask Shane Mac what he thinks about the current state of technology, he’ll tell you that he believes tech has barely even started. We’re only 20 years into the full use of the internet, yet Shane believes we’ve already become lost in our devices and technology. So what if we told you that the future of tech might actually be creating a world that allows us to disconnect digitally and reconnect socially? Shane is the SVP of Conversocial and he’s trying to build that future, which he calls a world after apps. In this episode we will talk about how Shane thinks technology will evolve to help us become engaged personally, where the money in this industry is going to flow, what consumers really love and want, and one tip from Shane to the telco and communication companies.

3 Takeaways:

• We are entering a new era of technology called the “assistant era,” which could spell the end of mobile apps and the rise of voice tying tech systems together 
• The technology of the future will be built to help us be more social by automating things that will allow us to get off our devices
• Consumers love messaging, but they hate messaging humans for transactional purposes

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Future of Tech is brought to you by Amdocs Tech. Amdocs Tech is Amdocs’s R&D and technology center, paving the way to a better-connected future by creating open, innovative, best-in-class products and continuously evolving the way we work, learn and live. To learn more about Amdocs Tech, visit the Amdocs Technology page on LinkedIn.

On this episode of the Future of Tech, we are bringing you part two of our conversation with John Roese, the President and CTO of Dell Technologies. This episode picks us where we left off in part one as John explains some of the key areas that he and his team at Dell believe are on the precipice of change and innovation. On the last episode, Avishai and John dove into the world infrastructure evolution and bringing networks to the edges. In the final part of this conversation, John dive into how ML and AI will be the next evolution in compute. Enjoy the discussion.

Takeaways:

• The boundary between human work and machine learning is shifting constantly, but the velocity with which it is changing has increased lately
• As A.I. and machine learning evolve, they are programmed to handle more cognitive tasks and less repetitive work
• In order for CIOs to stay ahead, they need to constantly be thinking about how they can disrupt themselves and their own industries

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Future of Tech is brought to you by Amdocs Tech. Amdocs Tech is Amdocs’s R&D and technology center, paving the way to a better-connected future by creating open, innovative, best-in-class products and continuously evolving the way we work, learn and live. To learn more about Amdocs Tech, visit the Amdocs Technology page on LinkedIn.

John Roese didn’t know he was destined for a life in technology. In fact, he literally flipped a coin to decide between going into law or pursuing engineering. Luckily for us, the coin landed on the engineering route and today, John is the President and CTO of Dell Technologies. At Dell, John and his team are focusing on six different areas where they believe technology will shift and grow in the future. John joined us for a two-part episode of Future of Tech, and here in part one, John explained a couple of those areas, including the evolution of infrastructure as it relates to the cloud as well as the future of bringing networks to the edge. Enjoy part one and be sure to tune back into part two.

Key Takeaways:

• Any multi-cloud architecture being built will need to include edge

• As edge forms, there is an innovation ecosystem that will follow

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Future of Tech is brought to you by Amdocs Tech. Amdocs Tech is Amdocs’s R&D and technology center, paving the way to a better-connected future by creating open, innovative, best-in-class products and continuously evolving the way we work, learn and live. To learn more about Amdocs Tech, visit the Amdocs Technology page on LinkedIn.

How can machine learning solve some of the world’s biggest problems? What can A.I. do to help overcome biological bottlenecks in human thinking? How does 5G tie into the future of work? How will everything everywhere be transformed by new technology?

Join host Avishai Sharlin as he interviews the innovators of today who are building the tech of tomorrow. New episodes drop every Monday.

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Future of Tech is brought to you by Amdocs Tech. Amdocs Tech is Amdocs’s R&D and technology center, paving the way to a better-connected future by creating open, innovative, best-in-class products and continuously evolving the way we work, learn and live. To learn more about Amdocs Tech, visit the Amdocs Technology page on LinkedIn.