Future Sight with Capgemini Invent

There are many differences between B2B and B2C platforms. Can the former ever be as successful as the latter? If so, what are some of the obstacles business models and strategies must overcome?

These are just a few of the issues we explore in the latest episode of the Future Sight podcast.

Geoffrey Parker, Leonardo Serra, and Leonardo Weiss join host Liz Lugnier to discuss key considerations for the four main types of B2B platforms: IP&S, IoT, Data Aggregation and Collaboration, and Marketplace. They tackle the difficulty of identifying a sound platform strategy, examine Platform Natives and Product to Platform models, and list several common pitfalls.

Geoffrey Parker
Professor of Engineering Innovation, Dartmouth College, Research Fellow at MIT Sloan School’s Initiative for the Digital Economy
Geoff is the Charles E. Hutchinson ‘68A Professor of Engineering Innovation at Dartmouth College, where he also serves as Director of the Master of Engineering Management Program. In addition, he is a visiting scholar and research fellow at the MIT Sloan School’s Initiative for the Digital Economy, where he leads platform industry research studies and co-chairs the annual MIT Platform Strategy Summit. His ambition is to understand the economics and strategy of network “platform” industries. He also co-developed the theory of “two sided networks,” which provides a mechanism to explain pricing in network markets. He is coauthor of the book “Platform Revolution.” 

Leonardo Serra
Senior Consultant, Capgemini Invent, Visiting Scientist at MIT Sloan School 
Leonardo is a Senior Consultant at Capgemini Invent, focusing on platform economics and digital services. He worked on helping companies' ramp-up digital projects, adopt digital technologies, and implement platform strategies and new digital services. He’s passionate about new technologies, their implementation into our everyday lives, and synergies between big companies and smaller innovative providers. He is currently a visiting scientist at MIT Sloan School of Management and conducting research on B2B platforms and their road to success. He holds a master’s degree in Information Systems from the Technical University of Munich (TUM). 

Dr. Leonardo Weiss Ferreira Chaves
Global Head of Intelligent Products & Services, Capgemini Invent
Leonardo is a Vice President at Capgemini Invent, leading the global activities around Intelligent Products and Services. His focus lies in helping companies to transform traditional products and services into green, intelligent ones to create new services and business models. He supports his clients from strategy, through product design, and into implementation, unlocking top line growth and process efficiency. Before joining Capgemini Invent, he worked at SAP Research, exploring how IoT can be used to transform companies’ business models and processes. He holds a diploma in Computer Science and a PhD from the Karlsruhe Institute of Technology (KIT). 

You can listen back to some our previous episodes of Future Sight episodes below:

Sustainability in Automotive https://www.capgemini.com/insights/research-library/all-roads-lead-to-sustainability/
Sustainable IT https://www.capgemini.com/insights/research-library/future-sight-it-takes-ctrl-the-sustainable-way/

Future Sight podcast is brought to you by Capgemini Invent and lead by Afashan Sayyed.
This episode was hosted by Liz Lugnier and produced by Thomas O’Mahony.
You can find out more about them at https://www.capgemini.com/service/invent/ and follow them on Twitter https://twitter.com/CapgeminiInvent.

One of the biggest challenges for businesses that utilise physical manufacturing is unexpected breakdowns and failures. The failure of one small bearing could take an entire production offline and stop a business dead in its tracks. This has led to many businesses to pivot away from one-point sales and towards the use of intelligent products and services which not only provide monitoring and maintenance, but also can help your business become more efficient. So how has the field of Intelligent Products and Services been developing over the past few years, and how can it help predict the unexpected for your business?

On this episode of Future Sight, host Liz Lugnier speaks to-
 
Nicolas Rousseau – Executive Vice-President, Capgemini Engineering

Managing Director, Digital Engineering and Manufacturing Group Offer Leader, Intelligent Products & Services

Rousseau’s role with Capgemini focuses on intelligent industry, working with companies to develop a holistic view of products, software, data, and services to improve customer interaction, business operations, R&D, engineering, manufacturing, and supply chains.
With more than 20 years of experience in identifying and applying next-generation technologies and organizational models to create business outcomes, he helps clients structure innovative business models and engineering organizations to address new, complex systems that increase efficiency and operate at scale.

Elisabet Svensson – Global Strategy Director, Innovation & Digital Solutions at SKF Group 

Elisabet has more than 15 years of experience in lean and agile leadership in the automation and software industry and has led strategic partnerships with Telia and Microsoft creating new business for both parties. In addition to her current position as Global Strategy Director at SKF AB, she has also worked in roles including CEO and COO in Axiell, Cactus, and Volvo. She also believes in driving business success with ambitious and clear goals to empower organizations and work autonomously. She has helped decrease customer delivery time and cost by 20-50% and ultimately increase customer satisfaction with smart digital solutions. 
 

You can listen back to some our previous episodes of Future Sight episodes below:

Sustainability in Automotive https://www.capgemini.com/insights/research-library/all-roads-lead-to-sustainability/
Sustainable IT https://www.capgemini.com/insights/research-library/future-sight-it-takes-ctrl-the-sustainable-way/

Future Sight podcast is brought to you by Capgemini Invent and lead by Afashan Sayyed.
This episode was hosted by Liz Lugnier and produced by Thomas O’Mahony.
You can find out more about them at https://www.capgemini.com/service/invent/ and follow them on Twitter https://twitter.com/CapgeminiInvent.

What will people wear in the metaverse? Could avatars be interoperable across platforms? How can businesses provide value to their customers through insights and loyalty programs? These and other questions need to be answered before companies fully commit to the metaverse.

In the latest episode of Future Sight, metaverse expert Stu Richards and host Kary Bheemaiah discuss the opportunities and challenges that lie ahead for businesses in the VR world. NFTs and blockchain technology are still in the early stages of use cases but the potential for brands has been revealed. Nike and other brands are discovering that the amount of customer data available from the virtual space might be worth the early investment. Pioneers in the sphere of 3D are forging ahead. It’s time to find out if businesses are being left behind in the real world.

You can listen back to some our previous Future Sight episodes on Sustainability below:

Sustainability in Automotive https://www.capgemini.com/insights/research-library/all-roads-lead-to-sustainability/
Sustainable IT https://www.capgemini.com/insights/research-library/future-sight-it-takes-ctrl-the-sustainable-way/

Future Sight podcast is brought to you by Capgemini Invent and lead by Afashan Sayyed.
This episode was hosted by Kary Bheemaiah and produced by Thomas O’Mahony.
You can find out more about them at https://www.capgemini.com/service/invent/ and follow them on Twitter https://twitter.com/CapgeminiInvent.

The tourism industry is uniquely dependent on the preservation of our natural environment but changes in consumer behaviour and an increased demand for experiences rather than destination have led to concern over the environmental sustainability of the sector. So how are industry leaders addressing these concerns and how can reframing how we think about tourism contribute to the preservation of our favourite destinations for the tourists of the future? 

In this episode of Future Sight, host Liz Lugnier speaks to Cyril Garcia, CEO of Capgemini Invent, and Prof. Michael Jacobides, Professor of Strategy and Entrepreneurship at the London School of Business.

You can listen back to some our previous Future Sight episodes on Sustainability below:

Sustainability in Automotive https://www.capgemini.com/insights/research-library/all-roads-lead-to-sustainability/
Sustainable IT https://www.capgemini.com/insights/research-library/future-sight-it-takes-ctrl-the-sustainable-way/

This episode was hosted by Liz Lugnier and produced by Thomas O’Mahony.

This podcast is brought to you by Capgemini Invent and lead by Afashan Sayyed. You can find out more about them at https://www.capgemini.com/service/invent/ and follow them on Twitter https://twitter.com/CapgeminiInvent.

The automotive industry is currently at the forefront of developing the the transport of the future that will not only fundementally change how go from A to B, but also the underlying technology that will power this sustainable revolution. So how is the automotive industry creating the mobility solutions of the future? 

In this episode of Future Sight, host Liz Lugnier speaks to Siegfried Adam, Director for Automotive Consulting at Capgemini Invent, Markus Winkler, Executive Vice President, Capgemini Global Automotive, and Sheila Patel, Vice President
Capgemini Invent.

This week's guests:

Siegfried Adam 
Director for Automotive Consulting,
Siegfried Adam, Global Lead for sustainable mobility in Capgemini Invent, helping automotive clients to accelerate their journeys to become sustainable businesses, leveraging technology and cross-industry thinking. He has been working with major automotive OEMs, suppliers and cities on digitalising and electrifying cars as well as in the shared mobility space for more than 10 years. Before entering automotive consulting he gained experience in electronics R&D and product management in consumer electronics and telecommunications industry – knowledge and experience that has proven to be very valuable in an automotive space more and more driven by software, IT, electrification and connectivity.

Sheila Patel, Vice President
Capgemini Invent
Sheila Patel, based in Seattle, is a Vice President in the advisory aim of Capgemini called Invent. She brings a perspective of how to execute sustainable changes in the  automobile companies of today and of tomorrow.  She often is working with her clients to answer How work is focused on what are the programs and people enablers that need to be mobiize actions into outcomes?  She has spent her career in helping companies incorporating technologies to solve buiness problems via applying talents.   

Markus Winkler
Executive Vice President, Capgemini Global Automotive

Markus Winkler works with teams across the world, helping clients shape their mobility strategies and invent what’s next in the rapidly changing automotive industry. Besides connected vehicles and autonomous driving, Markus asserts that car-sharing, electrification and mass-transit systems will change the face of mobility at local, national, and global levels. Environmental sustainability will be an increasing focus throughout this transformation over the coming decade. Markus is proud to work closely with some of the world’s most innovative and recognizable brands, helping to define the future of the automotive industry.

You can listen back to some our previous Future Sight episodes on Sustainability below:

Tackling Food Waste https://www.capgemini.com/insights/research-library/tackling-food-waste/

This episode was hosted by Liz Lugnier and produced by Thomas O’Mahony.

This podcast is brought to you by Capgemini Invent. You can find out more about them at https://www.capgemini.com/service/invent/ and follow them on Twitter https://twitter.com/CapgeminiInvent.

For many businesses, IT systems may not seem like a big sustainability issue but this area of business is among the biggest contributors to an organisations carbon footprint. So what are market leaders doing to build a more sustainable IT ecosystem, and how can having dedicated leadership roles change your business for the better? 

In this episode of Future Sight, host Liz Lugnier speaks to Laurence Jumeaux, Vice-President Business Technology, Capgemini, Caroline Vateau, Sustainable IT Director, Capgemini Invent, and Maxime Wyka, Managing Consultant, Capgemini Invent

This week's guest:

Laurence Jumeaux

Vice-President Business Technology, Capgemini

Laurence Jumeaux leads Capgemini Invent’s Sustainable IT offer, a central part of Capgemini’s broader sustainability portfolio. With more than 20 years’ experience in IT Transformation, which in recent years focused on sustainability, Laurence supports her clients’ organization and technology transformations.

Caroline Vateau

Sustainable IT Director, Capgemini Invent

Caroline Vateau is one of the national experts on sustainable IT (Green IT), she has been working for fifteen years to measure (life cycle analysis method) and reduce (ecodesign) the environmental impacts of digital technology (CIO, equipment, infrastructure, cloud, data center, services, etc.). Passionate about the alignment of ecological and digital transitions, she has published several white papers as part of her activities within the ecosystem (Green IT Alliance, France datacenter, Eurocloud, etc.).

Maxime Wyka
Managing Consultant, Capgemini Invent
Maxime is a member of the Capgemini Sustainable IT team. He leads global operations within the Capgemini Group Sustainability portfolio team. He acquired expertise and deep knowledge in the sustainable IT field after several projects conducted for global clients within various industries, mainly focused on lifecycle assessments of IT footprint and definition of sustainable IT strategies. 

You can listen back to some our previous Future Sight episodes on Sustainability below:

Tackling Food Waste https://www.capgemini.com/insights/research-library/tackling-food-waste/

This episode was hosted by Liz Lugnier and produced by Thomas O’Mahony.

This podcast is brought to you by Capgemini Invent. You can find out more about them at https://www.capgemini.com/service/invent/ and follow them on Twitter https://twitter.com/CapgeminiInvent.

As the growth of Web3 is attracting more and more industries to its promise of a new digital world and the innovative technology that underpins its success, the banking sector has been making tentative steps into this new space. Banking traditionally has been at the forefront of implementing cutting edge technology to offer attractive new services to consumers. With this new technology, will the banking sector soon be taking their first steps towards the edge of the Metaverse, and what role will they play on the blockchain?

In this episode of Future Sight, host Kary Bheemaiah speaks to Rita Martins, Head of Fintech Partnerships, for Global Functions, at HSBC, about how the banking industry plans to utilise Web3. 

This week's guest:

Rita Martins is the Head of FinTech Partnerships, for Global Functions, at HSBC. Building and managing relationships with high-potential startups and driving collaboration between FinTechs, Web3 Startups and traditional financial services. Rita worked previously at Ernst and Young and Accenture, advising C-Suite on the applicability of new technologies in finance and driving large-scale transformation projects. A recognised expert, Rita is a regular keynote speaker on the subjects of FinTechs, Web3, Defi and partnerships and a judge at FinTech innovation awards. Rita is currently mentoring at Web3 Techstars, Outlier Ventures and sits at the Advisory Board of Tech London Advocates (TLA).

You can listen back to some our previous Future Sight episodes on Web3 below:

Building Brands With NFTs: https://www.capgemini.com/insights/research-library/building-brands-with-nfts/

Cracking the Code of Musical Creativity With NFTs

https://www.capgemini.com/insights/research-library/cracking-the-code-of-musical-creativity-with-nfts/

This episode was hosted by Kary Bheemaiah and produced by Thomas O’Mahony.

This podcast is brought to you by Capgemini Invent and lead by Sarah Lepilleur. You can find out more about them at https://www.capgemini.com/service/invent/ and follow them on Twitter https://twitter.com/CapgeminiInvent.

This week we're featuring another episode of Design Mind, a podcast from our friends over at Frog Design, a part of Capgemini Invent. This week we ask: How can we use architecture and interactive design to create immersive experiences for consumers.

Today on our show, we’re talking about designing for real and imaginary worlds. To do this, we’re joined by Zach Morgan, a senior architectural designer based in frog’s Austin, Texas studio. In his time moving between the worlds of architecture, theme park design at Disney and Universal Studios, and now as part of frog’s Places & Experiences team, Zach has learned a lot about what it takes to make immersive environments that merge the best aspects of physical and digital. He’s here to share why this hybrid approach matters now more than ever for domains as diverse as healthcare, retail, hospitality and entertainment.

Brought to you by frog, a design and strategy consultancy. frog is part of Capgemini Invent. (https://www.frogdesign.com)

Visit the Future Sight website →

Traditionally, company cultures have always been the domain of HR, or an afterthought to success involving ping pong tables and staff bonus packages. For many, the concept of changing an entire organisation’s way of doing things seemed daunting, a task that fell well behind hitting targets and ensuring the basic welfare of staff. However, following the pandemic and new approaches to the work life balance, things have truly started to shift. People are realising the vital importance of creating a dynamic and effective company culture which fosters productivity, welfare and growth.

In this episode of Future Sight, host Claudia Crummenerl speaks to Melissa Daimler, whose new book ReCulturing, examines the challenges that companies face when looking to change their old practices, and posits a new way forward for organisations to develop an effective culture.

This week's guest:

Melissa Daimler is the Chief Learning Officer for Udemy, where she develops learning strategies for both customers and employees, and previously created and built Learning, Organizational, and Talent Development functions for Adobe, Twitter, and WeWork. Alongside being a speaker, panelist, and contributor to  publications including Harvard Business Review (HBR), Huffington Post, Chief Learning Officer, and Chief Talent Development Officer magazines, she has also served as board member for various high profile associations and companies.

She is also the author of ReCulturing: Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success - you can find it here: https://www.mheducation.co.uk/reculturing-design-your-company-culture-to-connect-with-strategy-and-purpose-for-lasting-success-9781264278619-emea

You can listen back to some our previous Future Sight episodes on Organisation and Workforce below:
024: The Future of Work Part 1 - https://share.transistor.fm/s/ae9df0fb
034: The Future of Work Part 2 - https://share.transistor.fm/s/aaedf934

This episode was hosted by Claudia Crummenerl and produced by Harry Stott.
This podcast is brought to you by Capgemini Invent and lead by Sarah Lepilleur. You can find out more about them at https://www.capgemini.com/service/invent/ and follow them on Twitter https://twitter.com/CapgeminiInvent.

Almost 2.5 billion tons of food waste goes uneaten every year. With some 870 people across the globe malnourished, clearly, this is one of the most pressing problems faced by society today. But what are the causes of this? And what can both businesses and consumers do to change it? In this episode of Future Sight, we take a look how modern changes to consumer consciousness and new trends and innovations across the food industry could provide the answer.

This week, host Liz Lugnier takes us on a journey to find out the key issues behind global food waste, speaking to experts from across Capgemini to explore not only the challenges for change, but the most exciting tech and data driven solutions. We'll also be taking a deep dive into our recent Capgemini report titled, Reflect, Rethink, Recconside: Why Food Waste is Everybody's Problem, to find out the real detail behind it all. You can read and download the report here: https://www.capgemini.com/gb-en/research/food-waste/

This week's guests include:

Kees Jacobs, an Expert in Consumer Products & Retail, who leads the All-Channel Experience Sector Growth Initiative within Global Consumer Products and Retail at Capgemini. https://www.linkedin.com/in/jacobskees/

Lindsey Mazza, Capgemini’s global retail lead, who is responsible for delivering omni-commerce, agile core and supply chain transformation capabilities to 40+ countries. https://www.linkedin.com/in/lindseymazza/

Owen McCabe, Capgemini’s Vice President of digital commerce, who leads & grows Capgemini's eCommerce & Omnichannel Practice for Consumer Goods, Retail and Distribution. https://www.linkedin.com/in/owen-mccabe/

And Jean-Baptiste Perrin, our Vice President at Capgemini Invent leading “Invent for Society”, our initiative gathering 1000+ projects delivered, every year and worldwide, with society-driven, social, environmental, positive impact. https://www.linkedin.com/in/jean-baptiste-perrin/

You can listen back to some our previous Future Sight episodes on Sustainability below:
019: The Grey Area of Sustainability - https://share.transistor.fm/s/77b63fe6
020: Beyond Net Zero, Pt. 1 - https://share.transistor.fm/s/72c49db8
021: Beyond Net Zero, Pt. 2 - https://share.transistor.fm/s/12fe923b

This episode was hosted by Liz Lugnier and produced by Harry Stott.
This podcast is brought to you by Capgemini Invent and lead by Sarah Lepilleur. You can find out more about them at https://www.capgemini.com/service/invent/ and follow them on Twitter https://twitter.com/CapgeminiInvent.