Futurum Tech Webcast

Leading businesses know connecting with customers is more than delivering products, services, and technology. It's about nurturing and growing relationships by consistently delivering experiences that meet or exceed customer expectations. Tune in for this episode of The Main Scoop™ to hear from Iain McCorquodale, Global Head of Core Solutions at NatWest, as he joins Daniel Newman and Greg Lotko to discuss how Natwest approaches relationship banking to increase customer loyalty and create a competitive advantage.

It was a great conversation and one you don't want to miss. Like what you've heard? Check out all our past episodes here, and be sure to subscribe so you never miss an episode of The Main Scoop™ series.

In this episode of Enterprising Insights, Sherril Hanson, Senior Analyst at The Futurum Group, joins host Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, for a conversation about leveraging technology platforms to deliver excellent customer experiences, focusing specifically on contact center as-a-service offerings, the importance of omnichannel engagement capabilities, mobile applications, and generative AI.

We'll also cover some recent news and newsmakers in the customer experience software market. Finally, we'll close out the show with our "Rant or Rave" segment, where we pick one item in the market, and we'll either champion or criticize it.

You can watch the video here and subscribe to our YouTube channel if you've not yet done so.

On this episode of the Futurum Tech Webcast – Interview Series, host Daniel Newman welcomes IBM's Roger Premo, General Manager, Corporate Strategy and Ventures for a conversation on the company's launch of the IBM Enterprise AI Venture fund.

Their discussion covers:

• The importance of the current moment in time with regard to AI

• An overview of IBM Ventures and how the company has prioritized investments in AI and generative AI

• The launch of the IBM Enterprise AI Venture Fund – a $500M fund the company plans to invest in a range of AI companies

• IBM's investment strategy for the fund, how it partners with companies, and how this fund will help build its communities

For more information, visit the IBM Ventures site here, and see the full press release on the IBM website.

In this episode of Infrastructure Matters, hosts Camberley Bates, Steven Dickens and Krista Macomber provide an earnings and events season recap and discuss various topics related to the IT landscape. Key highlights include:

• Major announcements and data in the hybrid cloud

• NetApp's Insight event in Las Vegas and announcements on AI, data security, and modern data architecture

• Lenovo Tech World and the focus on AI and edge devices

• Review of recent earnings reports from AWS, Google, and Microsoft, highlighting the growth in cloud services

• Plus a deep dive into data in a hybrid cloud environment, emphasizing the importance of data preparation and curation for AI applications.

In this episode of Enterprising Insights, Krista Macomber, Senior Analyst at The Futurum Group, joins host Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, for a conversation about enterprise cybersecurity, focusing on the current threats to organizations, how AI is changing the threat landscape, and best practices for organizations to harden their defenses. We'll also cover some recent news and newsmakers in the enterprise software market. Finally, we'll close out the show with our "Rant or Rave" segment, where we pick one item in the market, and we'll either champion or criticize it.

In this episode of Infrastructure Matters, hosts Steven Dickens and Krista Macomber discuss various topics related to the IT landscape. Key highlights include:

• Veeam's announcement of the second half of the 2023 update to the Veeam data platform, which includes new features such as machine learning-based anomaly detection for ransomware recovery.

• Druva's announcement of a natural language chatbot-type feature for its data protection platform.

• SiFive's launch of a new risk five set of processes, the P870 and the X390, really focusing in on AR/VR, what's going on with high capacity AI.

• Qualcomm's announcement of new RISC-V chips.

• Qualinx's Series A raise to bring new custom silicon to market.

• Potential industries and use cases for custom silicon in the future, such as autonomous vehicles, edge AI, and smart retail.

In this Futurum Tech Webcast sponsored by HPE, Steven Dickens and Krista Macomber discuss their collaborative research brief on HPE's compute resources, specifically focusing on the ProLiant server line. They examine the challenges facing IT teams, such as staffing limitations and growing cybersecurity threats, and discuss how HPE's solutions, including their 11th generation ProLiant servers and GreenLake for compute, aim to tackle these issues. Steven and Krista highlight the importance of staying current in hardware to maximize operational performance and security, and emphasize the flexibility offered by HPE's consumption-based models to meet varying needs, such as AI and data-intensive workloads. They conclude by recommending immediate action for updating server infrastructure to benefit from these advancements.

Their discussion covers:

• Critical challenges like staffing, cyber threats, and infrastructure sprawl faced by IT teams

• The importance of HPE's GreenLake for compute and 11th gen ProLiant servers in addressing these challenges

• The flexibility of HPE's solutions for varying workload requirements, including AI and data-intensive tasks

• The necessity for immediate action to update server infrastructure for enhanced security, operational efficiency, and cost management is highlighted

In this episode of The 5G Factor, our series that focuses on all things 5G, the IoT, and the ecosystem as a whole, Ron Westfall is joined by colleague and fellow analyst Olivier Blanchard for a look at the top 5G developments and what's going on that caught their eye.

Their conversation focused on:

• Qualcomm Unleashes Snapdragon 8 Gen 3
• Qualcomm Debuts Snapdragon X Elite
• Motorola Transforming Adaptive Display Devices

Join the conversation as we assess the new offerings from the Snapdragon Summit, including Snapdragon 8 Gen 3, Snapdragon X Elite, and Motorola Showcasing Adaptive Display Tech.

In this episode of The 5G Factor, our series that focuses on all things 5G, the IoT, and the ecosystem as a whole, Ron Westfall is joined by colleague and fellow analyst Todd R. Weiss for a look at the top 5G developments and what's going on that caught their eye. Their conversation focused on:

AT&T Delivers Solid Q3 2023. AT&T delivered strong results in the third quarter of 2023 with solid 5G and fiber subscriber growth. The company also posted healthy year-over-year (YoY) increases in service and broadband revenues, driving higher profitability. Key highlights include AT&T reporting revenues of $30.4 billion, up 1% YoY. This increase primarily reflects higher Mobility, Mexico, and Consumer Wireline revenues, partly offset by lower Business Wireline revenues. Notably, AT&T's mid-band 5G spectrum now covers more than 190 million people, on track to reach 200 million people or more with mid-band 5G by year-end. They analyze why they see AT&T establishing the foundation for durable, long-term growth due to key factors such as delivering 468,000 postpaid phone net adds with continued strong ARPU growth and historically low levels of churn. Plus, AT&T's mobility service revenues were up 3.7%, achieving the company's best-ever Mobility operating income.

Vodafone and Snam Expand Collaboration. Vodafone, specifically Vodafone Italia, is expanding its collaboration with Snam, Europe's leader in natural gas. The duo is working to develop the first hybrid 5G mobile private network (MPN) in the natural gas sector, bringing more reliable and secure connectivity to 23 of Snam's plants. According to Vodafone, the hybrid infrastructure will improve 4G and 5G coverage within the facilities, but also for the local population via the surrounding public network. We examine how the alliance is combining the benefits of public 5G and private 5G that seek to guarantee high levels of performance, availability and reliability and shows that Vodafone's 5G network infrastructure is essential to delivering the ultra-broadband, low latency, security, and the ability to collect an exceptional amount of data across the Snam energy network footprint.

T-Mobile Sustains 5G Pacesetting in Q3 2023. T-Mobile reported third quarter (Q3) 2023 results, raising 2023 guidance again. Service revenue of $15.9 billion grew 4% year-over-year (YoY), including Postpaid service revenue of $12.3 billion, which grew 6% YoY. In Q3 2023, T-Mobile delivered breakthrough postpaid account and customer net additions as well as record low postpaid phone churn, which provided the basis for the company to claim industry-leading service revenue and postpaid service revenue. They discuss how they expect T-Mobile to attain its latest raise in 2023 guidance as the company is consistently outperforming its key rivals across the topmost mobile network service categories, consisting of financial, technical, and customer attraction and retention milestones, and why it is the 5G service provider pacesetter by executing relentlessly on its portfolio development objectives and market vision.

On this episode of the Futurum Tech Webcast – Interview Series, host Daniel Newman welcomes HPE's Frances Guida, Director, HPE Compute Workload Solutions for a conversation on how HPE is helping customers navigate their AI journey, AI inferencing, and bringing its expertise to empower AI adoption for businesses.

Their discussion covers:

• Why AI adoption is so "hot" at present and how HPE's customers are approaching adoption

• A deeper dive into AI Inferencing as "the last mile for AI" and the real-world use cases for AI inference

• The top challenges for customers at this critical junction and how HPE is helping customers navigate this journey

• How HPE is bringing its own IP and expertise to bear for customers

See our related report: Operationalizing Generative AI: Making It Your Own, Creating Corporate Value.