Almost every city in the modern world faces the difficult challenge of understanding its citizens’ opinions and turning them into meaningful decisions.

Miloš Švaňa, a PhD student at Technical University of Ostrava, has decided to focus on this topic in his dissertation, with an aim to develop a framework for social media data analysis. By using fuzzy logic and fuzzy set theory to help municipalities understand the needs of their citizens, Švaňa uses this information to inform better decision making.

Read more from Miloš in an upcoming chapter of Springer Fuzzy Management Methods.

For more on Fuzzy logic, visit the FMsquare Foundation website