We talk to Sarah Kittrell, author of the new PLA book, "The Bed Bug Guide for Public Libraries" Kittrell, collection development division manager of the Wichita Public Library, has served as her library’s pest management coordinator since 2012 and has amassed a lot of experience in the arena. In this podcast, we go over how to recognize the signs of a bed bug infestation; creating an action plan; related policies and procedures; and much more!