Gain Grow Retain

By Gain Grow Retain

In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a c... more

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FAQs about Gain Grow Retain:

How many episodes does Gain Grow Retain have?

The podcast currently has 297 episodes available.

Gain Grow Retain episodes:

July 26, 2021 Customer Engagement Touch Points w/ CSM Office Hours
This week we are discussing Customer Engagement Touch Points.

A weekly segment:
CSM Office Hours
Every Tuesday. 11:30am ET.
https://lu.ma/CSMOH
--
If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
...more
28min
July 23, 2021 How to Think About Being A Leader w/ Steve Hopkins
This week Steve Hopkins, Chief Customer Success Manager at Compusoft, joins the show to discuss Customer Success leadership.

If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
...more
43min
July 21, 2021 Using Health Scores to Drive Better Outcomes w/ CSM Office Hours
This week we are discussing health scores and ways to use that data to drive ideal outcomes.

A weekly segment:
CSM Office Hours
Every Tuesday. 11:30am ET.
https://lu.ma/CSMOH
--
If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
...more
29min
July 09, 2021 Customer Success and Community w/ Kiely Monteiro
This week Kiely Monteiro, Customer Community Manager, joins the show to talk about community.

If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
...more
36min
July 07, 2021 Ask Me Anything w/ Kristi Faltorusso
In a weekly segment we've asked Kristi Faltorusso to join us as we tackle Q&A that comes Inbound.
Our goal: to give tactical, direct advice to customer success leaders.
--
If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
...more
34min
July 02, 2021 Success Plans with a Customer w/ CSM Office Hours
This week we are discussing success and account plans for customers.

A weekly segment:
CSM Office Hours
Every Tuesday. 11:30am ET.
https://lu.ma/CSMOH
--
If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
...more
28min
June 29, 2021 Creating Valuable QBRs w/ Emily Garza
This week Emily Garza, AVP of Customer Success, joins the show. Emily and Jeff dive into QBRs and key factors to consider when putting them together.

If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
...more
43min
June 25, 2021 Onboarding Processes w/ CSM Office Hours
This week we are discussing the onboarding process.

A weekly segment:
CSM Office Hours
Every Tuesday. 11:30am ET.
https://lu.ma/CSMOH
--
If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
...more
24min
June 23, 2021 Customer Analytics and Reporting w/ CS Leadership Office Hours
This week our topic is around customer analytics and reporting.

A weekly segment:
CS Leadership Office Hours
Every Thursday. 11:30am ET.
https://lu.ma/CSLOH
--
If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
...more
26min
June 21, 2021 Customer Advocacy w/ CS Leadership Office Hours
A weekly segment:
CS Leadership Office Hours
Every Thursday. 11:30am ET.
https://lu.ma/CSLOH
--
If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
...more
23min

FAQs about Gain Grow Retain:

How many episodes does Gain Grow Retain have?

The podcast currently has 297 episodes available.