On part two of this episode, Kasey and Max continue their discussion of Gary Keller's 12 Biggest Leadership mistakes. They dive into failing to inspect expectations, both qualitatively and quantitatively, and share how inspecting progress regularly allows for course correction and prevents falling short of goals. They discuss the pitfalls of failing to help people grow, as it hinders a company's consistent growth pattern and healthy culture. They also discuss how letting goals be the bad guy can lead to personal relationships interfering with accountability in business relationships, because effective leaders are willing to have difficult conversations and hold people accountable based on expectations rather than emotions or personal relationships.