Highlights:

• Taylor’s childhood living inside an assisted living facility
• The art of getting past the gatekeeper with empathy and humor
• Why she uses ChatGPT between therapy sessions (!)
• Anticipating needs and avoiding preventable chaos
• Reframing burnout with boundaries and personal accountability
• What she’d change about healthcare collaboration (hint: insurance, meet simplification)

Bonus: The KISS Rule, why healthcare needs less complexity and more humanity

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