Guest: Jennifer Kistler, Breast Cancer Survivor & Healthcare Professional
Host: Jamie Preston
Topic: The importance of early detection and the emotional resilience of surviving breast cancer

Discussion Highlights:

• Life before diagnosis and how unexpected the news was
• The moment she heard the words, “You have breast cancer”
• Building a strong core of support during treatment
• Finding friendship and purpose through shared experience
• The symbolism of ringing the bell and what it truly means
• How her perspective on health and strength has evolved
• Why every woman — even those without symptoms or family history — must prioritize screening

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Actionable Leader Playbook

• Name the Drag: Call out when creativity dips and communication splinters.
• Recognize Specifically: One shout-out a day. Person, behavior, impact.
• Connect the Dots: Explain what’s changing, why it matters, and how it helps patients.
• Swap Perspectives: 60–90 minutes of shadowing across roles this month.
• Remove One Obstacle Weekly: Ask, “What’s in your way?” then clear it.
• Use a Mission Moment: Share one patient or teammate story each week.

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KEY TOPICS COVERED

• What the pelvic floor is and why it’s vital for everyone
• The role of posture, breathing, and stress in pelvic health
• Common misconceptions (like “men don’t have a pelvic floor”)
• How to strengthen and retrain pelvic floor muscles
• Emotional barriers and embarrassment around pelvic issues
• Understanding and preventing recurrent UTIs
• The connection between hormones, aging, and bladder health
• Holistic prevention strategies: hydration, hygiene, supplements
• The link between pelvic therapy and UTI reduction
• The importance of interdisciplinary, at-home care

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Show Notes (Part 2)

• Social media: Risk and mirror—comparison, loneliness, anxiety, and also connection, support, and normalization.
• Beyond kids: Seniors and adults are just as impacted by overuse and comparison culture.
• The highlight reel effect: Why staged perfection is harmful, and why authenticity matters.
• Early intervention: How untreated anxiety/depression can spiral into substance use, homelessness, and justice system involvement.
• Transformation story: Inpatient care turning someone’s “worst day” into a renewed life in just 10–14 days.
• Integrated care: Behavioral + physical health must be treated together; consistent touchpoints stabilize outcomes.
• Call to action: Break the stigma, talk openly, ask questions, and seek help before a crisis.
• Hope: Treatment works, recovery is possible, and conversations like these open doors.

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• Origin story: From pharma to inpatient BH—witnessing 7–10 day transformations.
• Definition reset: BH includes SUD, PTSD, SMI, and cognitive issues (e.g., dementia).
• Stigma & seniors: “Toughen up” culture vs. the art + science of psychiatry.
• By the numbers: Many struggle; only about half receive treatment; rural access gaps.
• SC lens: A significant share of South Carolinians live with BH conditions; access differs by geography.
• Double burden for seniors: Depression/anxiety + chronic disease = worse outcomes if untreated.
• Integration works: More check-ins, coordinated teams, better adherence, fewer ER visits/hospitalizations.
• Your Health approach: Prevention, integration, outcomes—BH as part of every care plan.
• Personal reflection: Normalizing conversations reduces shame and opens doors to help.
• Set-up for Part 2: Social media’s role, early intervention, and the provider playbook.

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• Why predictability is just as important as consistency.
• How leaders act as emotional barometers for their teams.
• The “Staubism”: Be the anchor, not the stone.
• Why routines help calm anxiety during chaos.
• The paradox of consistency vs. adaptability in leadership.
• Practical ways to be transparent without overpromising.
• Why leaders need personal outlets to recharge (books, golf, shows, etc.).
• The ultimate takeaway: Be reliably present.

www.YourHealth.Org

Key Points Covered:

• The “why” behind starting DME at Your Health: filling a statewide gap in provider resources.
• Cost vs. impact: how a $20 grab bar can prevent a $100,000 hospital admission.
• Bathroom safety: 80% of senior falls occur there, yet Medicare labels safety equipment “luxury.”
• Equipment overview: hospital beds, rollators, wheelchairs, bedside commodes, grab bars, and more.
• The Parachute Health platform: simplifying orders, cutting delays, and ensuring faster delivery.
• Success stories: from enabling a patient to bowl again, to helping a woman finally sleep in her bed.
• Your Health’s 24-hour turnaround goal and regional warehouse setup.
• Expanding operations across South Carolina, Georgia, and beyond.

Why It Matters:
DME is not just equipment—it’s prevention, independence, and freedom for patients. It’s also a tangible example of how value-based care saves money and lives.

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• Taylor Austin explains why roles should be owned, not just filled.
• How to bring your full personality into your work without apology.
• Why being the calm in chaos makes you a better leader and teammate.
• Practical ways to foster creativity instead of waiting for permission.
• Why people must always come before processes.
• The ripple effect of leaving people better than you found them.
• How integrity lives or dies on follow-up and follow-through.

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• Taylor Austin introduces Principles with Purpose—a framework she uses to train and guide her team.
• Why honesty and transparency aren’t just “nice-to-haves,” but essential foundations for trust.
• The role of remembering your personal why in navigating the challenges of healthcare and leadership.
• How showing authentic care impacts not only patients but also culture, reputation, and referrals.
• The fine line between persistence and annoyance, and how to stay on the right side of it.
• Why every person deserves their own story—and how to avoid cookie-cutter communication.
• A bold reminder: healthcare isn’t a competition—it’s about human lives.

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• Why autonomy, mastery, and purpose still matter
• How ego ruins teams (and what to do about it)
• The myth of the high-performing “lone genius”
• Culture fit vs. culture add — and why diversity of thought is often overlooked
• How to manufacture intentional team connection across remote healthcare settings
• The Halloween video that caused controversy… and paved the way for a team
• Why humility is Matt’s secret leadership weapon
• Feedback delivery, building trust, and managing strong individual performers
• Why “empowered” is the word Matt wants on his leadership tombstone

www.YourHealth.Org