• Taylor Austin introduces Principles with Purpose—a framework she uses to train and guide her team.
• Why honesty and transparency aren’t just “nice-to-haves,” but essential foundations for trust.
• The role of remembering your personal why in navigating the challenges of healthcare and leadership.
• How showing authentic care impacts not only patients but also culture, reputation, and referrals.
• The fine line between persistence and annoyance, and how to stay on the right side of it.
• Why every person deserves their own story—and how to avoid cookie-cutter communication.
• A bold reminder: healthcare isn’t a competition—it’s about human lives.

www.YourHealth.Org