On this episode of the "Gen AI Breakthrough Podcast", host Penny Weller speaks with Opella's Karan R Bhatia about the critical role of branding for Global Business Services (GBS) hubs in a world increasingly influenced by Gen AI. Tune in to get answers to strategic questions like – Why having a reputation as a GBS hub can be beneficial to a company? How can Gen AI be an enabler for companies in this quest? What is a good way to measure success or return on investment 

In this episode of the "Gen AI Breakthrough Podcast", Kyle McNabb and Joe Nathan discuss how IT organizations are evolving to enable AI adoption across enterprises while transforming their own operating models. They explore the critical role IT plays in scaling AI responsibly, redefining governance, functions, and roles, and leveraging AI to enhance IT operations and development efficiency.

 In this episode of "The Gen AI Breakthrough Podcast", Jessica Haley and Amanda Newfield discuss the major challenges facing HR in 2025, including rising workloads, resource constraints, and persistent leadership gaps. They explore how strategic prioritization, HR tech optimization, and generative AI adoption can alleviate pressures and unlock capacity, particularly in talent acquisition and learning & development.  

This episode of The Hackett Group’s Gen AI Breakthrough podcast explores the evolving skill sets finance professionals need to thrive in the age of generative AI. Hosts Kimberly Myers Dennis and Sherri Liao discuss the impact of AI on finance talent, emphasizing data literacy, ethical decision-making, and digital business partnering to ensure organizations successfully integrate AI alongside human expertise.

 In this episode of the “Gen AI Breakthrough Podcast,” Siobhan Riggott, Vin Kumar and Martijn Geerling discuss the findings of The Hackett Group’s 2025 GBS Key Issues Study. Key topics include the top challenges facing global business services (GBS) leaders – cybersecurity threats, labor costs and employee turnover—along with strategies for cost leadership, value creation, service expansion, and the growing adoption of generative artificial intelligence and digital transformation to drive future resilience. 

 In this episode of the “Gen AI Breakthrough Podcast,” Andy Warzecha, Jessica Haley and Matt Merker discuss The Hackett Group’s Talent Acquisition Digital World Class® Matrix Study. They explore how tech vendors are leveraging artificial intelligence (AI) to enhance recruiter efficiency, reduce hiring costs, and improve candidate quality, while highlighting key differentiators and emerging trends in the talent acquisition landscape. 

This episode of the “Gen AI Breakthrough Podcast” explores findings from The Hackett Group’s 2025 Procurement Key Issues Study, focusing on top priorities like the scaling of Gen AI, cost reduction, supply continuity and the evolving procurement operating model. Hosts Vicky Kavan and Chris Sawchuk discuss the disruptive impact of generative AI, the need for digital transformation, and the growing emphasis on talent, data analytics, and supplier relationship management in shaping the future of procurement. 

In this episode of The Hackett Group’s “Gen AI Breakthrough Podcast,” Sherri Liao and Kimberly Myers Dennis of The Hackett Group explore how artificial intelligence (AI) is reshaping financial planning and enterprise advisement. From centralized service delivery models to the democratization of data science, the discussion highlights how finance professionals can evolve into strategic partners with advanced skills in critical thinking and digital expertise.

In this episode of the “Gen AI Breakthrough Podcast,” Kyle McNabb and Vince Griffin discuss findings from The Hackett Group’s 2025 Finance Key Issues Study, highlighting the evolving role of finance as a valued business partner. They explore major challenges, including AI adoption, while also addressing priorities like cash flow optimization, cost-efficiency and data governance. 

This episode of the “Gen AI Breakthrough Podcast” explores findings from The Hackett Group’s 2025 Enterprise Key Issues Study, with a focus on the rapid adoption of generative AI. Hosted by Andy Warzecha – with insights from Kyle McNabb, Vince Griffin and Harry Osle – the discussion covers AI-driven transformation, workforce skill gaps, and the challenges of scaling AI initiatives while balancing data quality and technology complexity.