2 Regular Guys Talking Decoration and Personalization

Generational Change; Growing and Renewing a Family Business


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Please find some links and notes from the 2 Regular Guys Podcast. This week we welcome in Erik Mickelson of Northwest Custom Apparel to talk about the changes he has been through while taking more of the reigns of his family business. Started in 1977 by his Father, Jim Mickelson, the company has been part of Erik’s life since he was a kid and has grown to 20 full-time employees to make this thriving embroidery business tick. Erik is now implementing procedures and policies to take the company from managing by "Jim and his Gang" to running a business correctly with procedures and policies. We talk about the trial, tribulations and all the fun stories along the way.

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News * China Vows Retaliation for New US Tariffs on Textiles - China vows to retaliate in response to a recent round of taxes proposed by the Trump administration on imported goods. The 10 percent levy worth $200 billion includes products like textiles, hats, and footwear, according to Women’s Wear Daily.* Etsy Increases Seller Fees - On July 16th, Etsy sellers will see an increase on the transaction fee from 3.5 percent to 5 percent along with a new 5 percent fee on shipping costs. There are some producers in the personalization industry that choose to utilize this platform as a primary tool for selling their products; others use it to appeal to customer convenience and expand their range of potential customers beyond their brick-and-mortar shop. Though this increase is seemingly small, some may wonder if it is actually cause for concern.
Generational Change - Growing and Renewing a Family Business Erich: First and foremost, why don’t you tell us a little about how your shop started and what it was like growing up with the family business? Did you always think you’d take it over?Terry: Pretty frequently when businesses grow organically from small startups, there can be some old, ‘good enough’ policies that end up sticking around even after a shop becomes established. You wrote in our initial conversations that you wanted your company to move from ‘management by Jim and his Gang’ to running ‘correctly with procedures and policies’. What kind of policies did you find needed changing the most, and what new policies have you put together to get to those correct procedures?Erich: Policy changes and personnel issues can be tough, especially when there’s a handing over of the reigns; how have existing staffers handled the changes,
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2 Regular Guys Talking Decoration and PersonalizationBy 2 Regular Guys Talking Decoration and Personalization

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