Since Generative AI hit the mainstream in early 2023, the airline industry has been researching how to implement the tool into their business models. In fact, according to a recent study, at the end of 2023, nearly 100% of airlines were creating programs to implement generative AI into their operations.Thor Olof Philogène knows this well. As CEO and co-founder of leading insights platform Stravito, Philogène has steered the implementation of generative AI capabilities into the platform to deliver precisely tailored support through a “supercharged search experience” and quicker access to consumer insights and market research for global brands, including one of the world’s largest airlines, Delta Air Lines.Many airlines' heavy reliance on consumer insights, data, and large-scale knowledge management makes them vulnerable to swaying consumer trends. In this episode, Thor argues that all companies would benefit from a generative AI solution tailored to their needs.

Hosted by Helwing Villamizar, Rohan Anand, and Vinay Bhaskara

Produced by Helwing Villamizar

Music: Fesliyan Studios

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