We worked on a project with our team and met our goal!
Except, management isn't happy - they expected something else.

Seeing if we have alignment on goals is easy if we gather the team and stakeholders for 10 minutes and use a continuum.

There are certain categories that goals will fall within. A continuum is a way we can list those categories, get alignment, and gain an understanding of how 'big' of a project this is going to be. We get clarity on our goals.

Is it hard? Not at all. Is it eye-opening? Sometimes. It can help us move forward with a discussion to help ensure we're all successful.

Visit the podcast blog for an example.


I mentioned this previous QDD episode:
Do you have SMART ACORN objectives? - Quality During Design

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ABOUT DIANNA
Dianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.