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Jim Barker, chief revenue officer at Cooperative Computing, talks about what the future digital organization looks like and why all businesses are already moving toward it.
Barker predicts “digital-first” thinking where employees are supported by “digital people” (agentic and generative AI) that can automate meeting follow-ups, CRM updates, task assignment, and routine work, freeing humans for faster creativity and innovation. He outlines a digital enablement journey centered on hyperautomation, hyperpersonalization, and data-driven decision-making, noting that data readiness is usually the biggest hurdle and highlighting the role of a Digital Data Hub.
Examples include a manufacturing client that shifted culture and processes over six months via a digital maturity assessment and change management, and a large multi-billion-dollar client facing a longer organizational change due to silos.
They also discuss AI adoption fears, environmental concerns, education restrictions, and a practical starting point: an online assessment, a forthcoming “Digital Enablement” book, and Cooperative Computing’s digital maturity experience and resources.
Visit our website: https://www.cooperativecomputing.com/
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Jim Barker on LinkedIn: https://www.linkedin.com/in/jimbarker22/
Visit his website: https://www.cooperativecomputing.com/
#DigitalTransformation #BusinessTechnology #DigitalStrategy #DigitalWorkforce #DigitalData
Jim Barker, chief revenue officer at Cooperative Computing, explains how their Digital Data Hub helps organizations move from disconnected data to actionable automation faster than traditional data warehouse or lake projects that require major time, cost, licensing, governance, and ongoing administration.
Built as a platform with automation embedded, it enables teams to pull only the data needed for specific business functions, achieve proof of value quickly (often within 90–120 days), and deploy “digital people” as pilots that perform well-defined roles via stringent SOPs.
Jim describes starting implementations in high-turnover or undesirable roles to build workforce buy-in, then scaling as demand spreads internally.
He shares an example where a digital person (“Leah”) reduced bid responses from hours to minutes, works 24/7 consistently, and requires strong governance, UAT, access controls, and escalation barriers when questions exceed scope, while organizations also learn and uncover process gaps.
Visit our website: https://www.cooperativecomputing.com/
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Jim Barker on LinkedIn: https://www.linkedin.com/in/jimbarker22/
Visit his website: https://www.cooperativecomputing.com/
#DigitalTransformation #BusinessTechnology #DigitalStrategy #DigitalWorkforce #DigitalData #Avatar
Jim Barker, chief revenue officer at Cooperative Computing, explains “digital people” as personified, governed digital employees that perform repetitive, transactional work 24/7 with speed and consistency, guided by internal protocols rather than uncontrolled external LLMs.
He describes “Leah”, a digital employee who joins Teams meetings as an avatar and manages inbound bid requests for a client’s mobile LED truck business by analyzing emails and attachments, checking complex availability across 250 trucks, and returning bids in under 10 minutes - work that previously burdened enterprise salespeople and junior hires.
Barker says connected data is essential, delivered via a client-owned digital data hub that centralizes siloed data in ~90 days, enabling proof of value quickly and supporting multiple orchestrated digital roles.
Check out our downloadable workbook and preview a next discussion on a digital maturity experience that shifts strategy into execution.
Visit our website: https://www.cooperativecomputing.com/
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Jim Barker on LinkedIn: https://www.linkedin.com/in/jimbarker22/
Visit his website: https://www.cooperativecomputing.com/
#DigitalTransformation #BusinessTechnology #DigitalStrategy #DigitalWorkforce #DigitalData #Avatar
Jim Barker, chief revenue officer at Cooperative Computing, explains that successful digital transformation starts with a clear diagnosis - like a medical assessment - before taking action.
He describes Cooperative’s “Digital Maturity Experience,” which maps an organization’s current state, desired future state, and barriers, then produces a prioritized execution plan and business cases.
The assessment emphasizes organizational capabilities (people and role gaps), methods and procedures (SOPs and workflow design), and then systems, technology, and KPI alignment, noting many problems are people- and process-driven rather than technology shortages.
He shares examples including a manufacturing client that grew from $26M to nearly $400M revenue and a client forced to replace an outdated Oracle ERP.
Check out our downloadable workbook and preview a next discussion on a digital maturity experience that shifts strategy into execution.
Visit our website: https://www.cooperativecomputing.com/
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Jim Barker on LinkedIn: https://www.linkedin.com/in/jimbarker22/
Visit his website: https://www.cooperativecomputing.com/
#DigitalTransformation #BusinessTechnology #DigitalStrategy #DigitalWorkforce #SOP #DigitalData #DigitalSystems
Jim Barker, Chief Revenue Officer at Cooperative Computing, discusses how organizations can move from manual, repetitive work to a governed “digital workforce” that uses AI in controlled ways to replicate human actions in roles like customer service and inside sales, improve speed and responsiveness (24/7), and free people for strategic, creative leadership.
He notes many businesses limit their imagination, stay “on the keyboard,” and struggle to meet rising customer expectations in an increasingly automated economy.
Barker warns against a “silver bullet” mindset of buying new software to solve isolated problems, which often leads to costly tool sprawl and data-integration issues; he cites a manufacturer with 341 software platforms, including 60 unused, creating significant wasted spend.
Check out our downloadable workbook and preview a next discussion on a digital maturity experience that shifts strategy into execution. Visit our website: https://www.cooperativecomputing.com/
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Jim Barker on LinkedIn: https://www.linkedin.com/in/jimbarker22/
Visit his website: https://www.cooperativecomputing.com/
#DigitalTransformation #BusinessTechnology #DigitalStrategy #DigitalWorkforce #AIAutomation #DigitalData #DigitalSystems
Most businesses believe they have a data problem when they actually have a connectivity problem. Jim explores why fragmented, siloed data is the invisible force slowing down decisions, increasing operational friction, and limiting growth — and what a connected data foundation actually looks like in practice.
Six Conversation Pieces:
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Jim Barker on LinkedIn: https://www.linkedin.com/in/jimbarker22/
Visit his website: https://www.cooperativecomputing.com/
#DigitalTransformation #BusinessTechnology #DigitalStrategy #DataManagement #DigitalData #DigitalSystems
The pace of technological change is accelerating. In this episode, Kramer looks ahead to the emerging technologies and trends that will define the next wave of digital transformation. Learn which innovations to watch, when to adopt new technologies, and how to future-proof your digital strategy for long-term success.
In This Episode, You'll Discover:
• The emerging technologies reshaping business operations
• How AI and machine learning are transforming decision-making
• The role of automation in the future of work
• When to be an early adopter vs. when to wait
• Building a technology strategy that adapts to change
• Preparing your organization for the future of digital transformation
Key Takeaways:
✓ AI and automation will fundamentally change how businesses operate
✓ Not every emerging technology is right for every business
✓ Build flexibility into your technology strategy
✓ Invest in your team's ability to adapt to new technologies
✓ Future-proofing means embracing continuous transformation
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Kramer on LinkedIn: https://www.linkedin.com/in/htkramer/
Visit his website: https://www.cooperativecomputing.com/
#DigitalTransformation #BusinessTechnology #DigitalStrategy #TechLeadership #BusinessInnovation #EnterpriseIT #DigitalFirst #TechTrends
"Show me the ROI." It's the question every digital transformation leader faces. In this episode, Kramer reveals how to measure what actually matters, prove the value of your digital investments, and use data to justify continued transformation efforts. Learn which metrics drive real business value and how to track them effectively.
In This Episode, You'll Discover:
• Why traditional ROI calculations often miss the real value of digital transformation
• The metrics that actually matter for measuring transformation success
• How to set meaningful KPIs before launching initiatives
• Balancing quantitative metrics with qualitative benefits
• Tools and methods for tracking progress and demonstrating value
• How to communicate ROI to stakeholders and secure continued investment
Key Takeaways:
✓ Set clear KPIs before starting any digital initiative
✓ Look beyond cost savings to measure full transformation value
✓ Balance hard metrics with qualitative benefits
✓ Regular measurement helps identify and solve problems early
✓ Use data to tell a compelling story about transformation value
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Kramer on LinkedIn: https://www.linkedin.com/in/htkramer/
Visit his website: https://www.cooperativecomputing.com/
#ROImeasurement #ROI #digitaltransformationROI #KPIs #successmetrics #businessvalue #performancemetrics #digitalinvestment #transformationmetrics
In this episode of ‘Get Digitally Enabled’, join Kramer, founder of Cooperative Computing, as Kramer reveals essential security frameworks, strategies to protect sensitive data while enabling access, and practical steps to maintain compliance as you modernize your business operations.
Digital transformation opens new opportunities—but also new security risks. In this episode, Kramer shows you how to protect your business while moving forward with innovation. Learn how to build security into your digital initiatives from day one, meet compliance requirements without slowing progress, and create a culture of security awareness across your organization.
In This Episode, You'll Discover:
• Why security must be built into digital transformation, not bolted on later
• Essential security frameworks for modern businesses
• How to balance security with user experience and productivity
• Compliance requirements you need to know (GDPR, CCPA, HIPAA, and more)
• Strategies for protecting sensitive data while enabling access
• Building a security-aware culture in your organization
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Kramer on LinkedIn: https://www.linkedin.com/in/htkramer/
Visit his website: https://www.cooperativecomputing.com/
#cybersecurity #compliance #datasecurity #digitalsecurity #regulatorycompliance #dataprotection #securityframeworks #riskmanagement #secure transformation #businesssecurity
In this episode of ‘Get Digitally Enabled’, join Kramer, founder of Cooperative Computing, as he reveals proven integration strategies that eliminate data silos and create seamless workflows. Kramer shares how to prioritize which systems to connect first, choose the right integration approach, and why breaking down silos accelerates decision-making and drives business growth.
Data silos are killing your productivity. When your systems can't talk to each other, your team wastes time on manual data entry, makes decisions with incomplete information, and misses opportunities for automation. In this episode, Kramer shares proven strategies for connecting your systems and creating the seamless workflows that drive business growth.
In This Episode, You'll Discover:
• The true cost of data silos on your business operations
• Different integration approaches: APIs, middleware, and custom solutions
• How to prioritize which systems to integrate first
• Common integration pitfalls and how to avoid them
• Real-time data flow vs. batch processing: when to use each
• Building an integration strategy that scales with your business
Subscribe to the Cooperative Computing channel and the Get Digitally Enabled playlist for more inspiring interviews and transformative insights.
Connect with Kramer on LinkedIn: https://www.linkedin.com/in/htkramer/
Visit his website: https://www.cooperativecomputing.com/
#systemintegration #data #silos #digitalintegration #APIintegration #workflow automation #enterpriseintegration #dataconnectivity #businesssystems #integrationstrategy #seamlessoperation
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