Get Flushed

Sari Laurila is a Project Manager with the Global Dry Toilet Association of Finland and a passionate champion for sanitation. She joined Pete to talk about her career as an Environmental Engineer, her work with Dry Toilet projects in Finland, Zambia, Swaziland, Tanzania, Ghana and Kenya and the global drive for improved sanitation for all.

Visit www.huussi.net to learn more about the Global Dry Toilet Association of Finland

Pete talks with Sebastian Ortiz, a portable sanitation consultant and the expert behind the International Portable Sanitation Observatory (IPSO).

Listen to my interview with Jack Sim at https://www.getflushed.online/episode/jack-sim

IPSO (International Portable Sanitation Observatory) is an information management organization within the portable sanitation industry. IPSO is now the watchman of the European (CEN) and International (ISO) portable sanitation regulatory and compliance matters. Learn more about IPSO at: https://ipsoeu.eu

AirVote® is a real-time customer feedback service. Customers provide instant service feedback by scanning a QR smiley with their smartphones. Thanks to easy setup and simplicity of use, ArVote QR smileys can be found in thousands of public restrooms worldwide, connecting businesses in real-time with the actual users of the facilities. Learn more about AirVote at: https://air-vote.com

Pete talks with Denver Preston, National Sales Manager of K-Tech Speciality Coatings about BEET HEET, a natural de-icer made with beet molasses.

Click HERE to visit BEET HEET online

Click HERE to read Part 1 of Pete's article on Winterisation

In a follow-up to our recent episode about protecting restrooms from winter frosts, Pete chats with Paul Gervais from Prostitch in Canada about their custom-made insulated restroom covers.

Click HERE to visit www.prostitch.ca

Marcel Bikker, founder and CEO of Sanitrax International joins Pete to discuss the development of the Sanitrax vacuum flushing modular restroom system, the impact of COVID on the business, the future of the global events industry and his career in portable sanitation.

Pete examines the different methods, tips and techniques that Portable Restroom Operators can use to protect their toilets and equipment against extreme cold.

Click HERE to see our first Collection - Featured PROs

Click HERE to visit Air-Vote

Cover photo supplied by JC Pitts at Can-Doo Portable Restrooms, Abiliene, TX

Pete catches up with Roy Baring at Tex-San Site Services.

Roy reflects on the past year, discussing the impact of COVID-19 on operations and the innovative strategies that have allowed his company to not just survive but thrive. With the construction boom in Texas, Roy emphasizes the necessity of maintaining an efficient supply chain and the importance of ordering in advance to meet the surging demand for portable restrooms. His anecdotes about managing logistics and customer relationships provide listeners with a practical understanding of the industry's challenges.

Roy's commitment to quality service is a recurring theme throughout the conversation. He describes how TexSan sets itself apart by ensuring that units are not only clean but also equipped with the latest technology to enhance user experience. The implementation of systems like Air-Vote demonstrates a proactive approach to customer feedback, allowing TexSan to address issues in real-time. This level of responsiveness not only satisfies clients but also builds trust and loyalty, elements that are crucial in a service-driven industry.

As the discussion progresses, the camaraderie between Pete and Roy becomes evident, showcasing the personal connections that can stem from professional interactions. Roy's willingness to share insights and support others within the sanitation community speaks volumes about the culture of collaboration that exists among industry professionals. This episode serves as both a resource for those in the sanitation field and an inspiring reminder of the power of community and commitment to quality in achieving business success.

Takeaways:

• Roy Baring and his team at TexSan have achieved significant growth in a competitive sanitation market.
• The use of innovative technologies like Air-Vote has enhanced response times and customer satisfaction.
• Maintaining high standards in service quality is crucial for gaining and retaining clients.
• Effective communication and accountability are key components of successful team management in sanitation.
• Roy emphasizes the importance of training and setting clear goals for employees.
• The company has focused on establishing strong relationships with customers to ensure repeat business.

Visit https://www.texsansiteservices.com to find out more about Roy and the team at Tex-San

Pete meets Dylan Timney, founder, inventor and energy behind BambooLoo and Waterless Composting Toilets New Zealand.

Dylan talks about the BambooLoo, his experiences as an inventor and a business owner, the global supply chain, centralized sewer systems, the challenges of bespoke manufacturing, waste water standards, the power exerted by big business, philosophy, personality types, learning styles and biogas.

Visit BambooLoo at http://www.bambooloo.co.nz

Visit Waterless Composting Toilets New Zealand at https://www.wctnz.co.nz

Pete looks at seven Key Performance Indicators that can be used by restroom operators to measure Utilisation, or how well their equipment is being used.

Contact Pete at [email protected]