Get Hooked

This episode of the Get Hooked podcast is all about technology and towing in the digital era. Tow business owners will hear valuable insights and gain access to resources for digital transformation success in the towing industry. Special guest, Steaven Rojas, Sr. Director of Product Management at HONK joins the podcast crew to discuss how and why tow owners and operators should give their businesses the digital boost it needs and why it’s so important.

In this episode, your hosts Y’von and Dennis highlight several thriving towing companies and talk about how they’ve become “Leaders of the Pack” following the digital overhaul of their businesses. You’ll also learn how technology enhances towing business operations, customer service, and revenue to help businesses succeed. HONK is transforming the tow industry to meet the demands of the digital future where insurance customers desire immediate assistance at their fingertips with real-time service updates right from their smartphones - the swift Amazon and Uber-like customer experiences. 

We also debunk common misconceptions about using technology like the HONK Partner App and why successful companies use it as an additional revenue stream for their business. This is one discussion you won’t want to miss out on! 

Download the episode now and be sure to grab a copy of the 5 Tips For Digital Transformation Success In The Towing Industry, a free resource guide to help get started with transforming your tow business. 

For more information and updates about HONK be sure to follow us at facebook.com/honk4help and on Instagram @honkforhelp. If you are interested in becoming a HONK Partner, visit www.joinhonk.com and sign up for free today! 

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Get Hooked podcast episode 7 is here and this time around we are talking about all things Slow Down, Move Over.  In this episode, we welcome back special guest, Angela Roper Barnett, a 24-year towing industry leader and Executive Director of four state tow associations, AZ, GA, TN, and UT to talk about #MoveOver Day, the importance of nationwide Move Over laws, and how to get involved in local events. Together we also discuss why every 6 days a tow truck operator is killed and what measures can be taken to stop these preventable deaths. We break down Move Over laws, general public awareness among motorists of these laws, and what the towing industry is doing to increase that awareness and make roads safer for tow operators.

Tune in to get more information on National #MoveOver Day on October 17th, 2020, the numerous tow truck parades, local events being held across the nation, and the ways you can get involved. 

At HONK, we’re doing our part to help raise awareness of nationwide "Move Over" laws in an effort to further protect the safety of tow truck professionals and other emergency first responders. We’ve put together a public service announcement (PSA) we want to share with all motorists. Do your part and help us spread the word  - share this video on all your socials. PSA can be found here: www.joinhonk.com/moveover

For First Responder Safety Guidelines - contact Angela Roper Barnett via email at: [email protected]

For more information and updates about HONK be sure to follow us at facebook.com/honk4help and on Instagram @honkforhelp. If you are interested in becoming a HONK Partner, visit www.joinhonk.com and sign up for free today! 

Don't forget to hit that subscribe button to receive notifications for upcoming episodes!

Tune in to Episode 6 of HONK’s Get Hooked podcast as we sit down with a few of the towing industry’s biggest advocates and influencers. Shelli Hawkins, 11-year towing industry veteran and Associate Product Manager at HONK, and Rene Jimenez, a 19-year tow truck operator and industry veteran who now serves as Technical Marketing Advisor at Zips/AW Direct talk about the past, present, and future of towing alongside our hosts, Dennis McGowan, a 15-year, 2nd generation tower and HONK’s Towing and Roadside Operations Manager, and Y’von St. Cyr, HONK’s Marketplace Marketing Manager and towing and roadside expert consumer.

As industry insiders, the four share their unique perspectives of what makes the towing industry unlike any other and how it has changed their lives tremendously. With almost 50 years of combined experience, you’ll gain insights into the history of the towing industry, what’s changed so drastically over the century, and hear some sage advice and recommendations for tow owners and operators looking to take their businesses to the next level.

From the foundation of a heartfelt desire to help our towing families and communities at the center of this industry, you’ll like listening to this episode. Listen now, you don’t want to miss this episode!

For more information and updates about HONK be sure to follow us at facebook.com/honk4help and on Instagram @honkforhelp. If you are interested in becoming a HONK Partner, visit www.joinhonk.com and sign up for free today!

Don't forget to hit that subscribe button to receive notifications for upcoming episodes!

We’re talking all about commercial insurance! We know that tow truck insurance rates are out of control and finding the right coverage and plan is getting harder and more complicated – it’s the number one pain point for many tow business owners today.

In this Get Hooked episode, the HONK hosts help tow business owners learn how to identify and pick the right plans, understand what underwriters look at when rating their level of risk, how to ask for the best possible insurance discounts, as well as get a sneak peek into the future of insurance technology – specifically how telematics and other tools designed to monitor driving behavior and automobile safety can assist in keeping insurance costs down.

Special guests include Chad Nitschke, co-founder & CEO of Bunker, a venture-backed insurance technology platform focused on simplifying the purchase of commercial insurance, along with taking the headache out of ensuring that businesses are compliant with their marketplace partners.

And we’ll also hear from Andrea Hall, Director of Marketplace Operations, at HONK and resident insurance expert who provides her perspective on the value of insurance, why it’s needed to protect your business, and why HONK asks each Service Provider Partner for their certificate of insurance prior to onboarding onto our network.

Be sure to download this episode now and subscribe to be automatically notified when new episodes are released. 

If you are interested in becoming a HONK Service Provider Partner, you can signup for free today!

In this episode of Get Hooked, we talk about the future of the towing industry and what the “New Normal” looks like now and post COVID-19. Tow owners need to look for new ways to survive, and why creating a tech-forward business is key to not only surviving but thriving. 

Special guest, Angela Roper, a 25-year industry leader and Executive Director of four state tow associations, AZ, GA, TN, & UT, and former tow business owner, joins the podcast to provide her valuable insights and guidance for tow professionals on how to continue to grow their businesses, even during this unprecedented time. Now's the time to rely on technology, perform routine maintenance, deliver safety training, stay in constant contact with employees, and look for "filler work" in the downtime. Angela is a passionate activist for the Slow Down Move Over laws movement and the creator of National Move Over Day. She has spent the last 5+ years working with towing communities and associations all over the nation to expand awareness about Move Over laws and to gather support to decrease the number of preventable deaths among tow operators. 

Be sure to subscribe and download, this is an episode you won’t want to miss!

If you are interested in becoming a HONK Partner, you can signup for free today!

On this podcast episode of Get Hooked, we get right to the heart of what it takes to keep tow truck operators safe in and out of the truck. As June is National Safety Month, this episode is all about understanding the dangers of the towing industry and what we can do to increase safety training and educate the general public about Move Over laws. Listen in as hosts Dennis and Y'von discuss safety trends, standards, and new practices due to the COVID-19 virus.

Our first guest is Alex Shopen, a 10+ year veteran of the towing and owner  A.S.A.P Towing and Recovery based in Vancouver, WA. Alex talks with us about the dangers of highway jobs, the newly added pressure of providing new safety protocols for his operators all while maintaining superb customer service during COVID-19. 

We then talk to Melissa Gaglione, Founder and President of Safety4Her clothing. She shares her knowledge of what it takes to break the mold for women in the towing industry and how and why she creates highly visible, durable, and comfortable safety gear for women in hazardous workplaces.

We close the episode with an exclusive offer from our Partner, Spiffy for EPA-approved, hospital-grade disinfectant solutions to sanitize tow trucks with 99.999% effectiveness without causing harm to people or vehicles.

WreckMaster President, Justin Cruse, sits down with us to discuss the 411 on training and certifications in the towing and roadside industry. 

In our discussion, we go into detail about the impact and benefits certified training has on towing businesses, the history and trajectory of training industry-wide, and what minimum levels of compliance the industry should consider for tow operators and owners.
 
We also ask and answer the hard questions on what it takes to establish industry training and certification standards that will further strengthen skills, reduce damage claims, help tow businesses succeed, and continue to move this industry forward.

Don't forget to hit the subscribe button so you don't miss out on future episodes where we'll speak with leaders from across the industry.

With over 35+ years of experience in the towing and roadside industry Quinn Piening is one of the industry's leading experts.

President of the California Tow Truck Association, Quinn sits down to talk about the COVID-19 pandemic and its impact on the towing community. In our half-hour discussion Quinn goes into detail about the available resources small businesses have at their disposal and how company owners can protect themselves, their operators and their businesses during this time.

And don't forget to hit the subscribe button so you don't miss out on future episodes of the Get Hooked podcast.

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From industry and business experts to tow company owners and operators. You name it, we'll have them on the show. Subscribe to our channel below and you'll get updates when a new episode is uploaded to our channel!

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