In today’s episode, we’re joined by James Pierce. James is CIO at Salo, a platform that connects finance, accounting, and HR professionals with projects looking for a catalyst.

We talk about:

- Guidelines and principles for CIOs in different industries

- The importance of knowing your business as a CIO

- How to demonstrate your knowledge of the business

- How James instills his philosophical approach to technology

- How individual team members can be good business partners

Click here to watch the full podcast episode. - https://youtu.be/k-zer6rc4PA

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Your host David J publishes 5-minute topical videos, executive summaries of blogs, and key learnings from various books on the website getinthegame.live. Consider subscribing to the blog and video channel—subscribers get a chance to recommend guests for the podcast.

#cloud #strategy #software #digitalstack

In this episode of Get in the Mode, we’re talking to Matthew Stoehr. He’s the CIO of Sabal Capital Partners, a term lending business for commercial real estate assets and multiple asset classes.

Matthew talks about some of the initial challenges he faced as CIO, how he started implementing automation, and the value automation delivered to his team. We also talk about the trade-off between buying a software solution off the shelf and developing a custom one in-house.

We discuss the cost commitment of building such a large project and how Matthew was able to mitigate the large initial cost. Finally, Matthew talks about how he built his teams at Sabal, and we talk about using offshore teams and what to look for when finding and building them.

In this episode of Get in the Mode, we’re talking to Alex Raymond. Alex is the Founder of Kapta, a company that provides software for post-sales account management professionals. He’s also the host of the Conscious Entrepreneur Summit, a two-day event in Denver, Colorado aimed at helping entrepreneurs develop the resilience and leadership skills to grow their businesses.

Alex talks about his experiences in the tech startup community and some of the trends and challenges he’s noticed over time. We talk about the prevalence of “hustle culture,” how this can be a harmful force in the world of entrepreneurs, and why it’s so common.

We talk about the importance of mental models, and Alex explains the concept of the “conscious entrepreneur.” We talk about the Conscious Entrepreneur Summit, what it will involve, and what Alex aims to achieve with it. Alex explains the personal story that led him to start the summit.

Finally, Alex shares some advice for entrepreneurs who want to make a positive change to their mental models, aside from attending the summit.

In this episode of Get in the Mode, our guest today is Patrick McGrath, CIO and Vice Chairman of the real estate company Savills. He’s here to talk about his experiences leading digital transformation in an industry that often struggles to adopt new tech.

Patrick talks about the history and growth of his company and his personal approach to digital transformation, including some of the methodologies and techniques involved. Patrick also talks about the differences between CIOs with a tech background and those with a business background and how both can help each other.

We discuss some of the critical factors needed for a tech roadmap to be successful, some of the lessons Patrick has learned over time, and some insights he’d share with other leaders. We talk about the challenges involved in driving digital transformation in an industry where it’s notoriously difficult and how Patrick was able to overcome these.

In this episode of the Get in the Mode podcast, we’re talking to Jen Jackson. Jen is Vice President of Customer Experience at Dialpad and is here to talk about customer service, the value of customer experience, and what she’s learned throughout her career.

Jen talks about her work with Dialpad and what the company does, and the importance of customer experience. Where have customer experience teams focused in the past, and where does Dialpad focus? Jen explains how a customer experience (CX) assessment works and how she’s done it before.

We talk about how customer experience officers work with CIOs and CTOs, and Jen shares some advice for other CX officers. We dive into some of the specific KPIs and OKRs that CX officers should focus on. Finally, Jen tells us some of the skills that CX officers should develop in order to succeed.

If you enjoyed this episode, please leave a 5-star review and click the subscribe button.

Looking for technology and digital solutions that will drive business growth?  Give us a call!

In this episode of the Get in the Mode podcast, we’re talking to Brian Cobb—Chief Innovation Officer at CVG, Cincinnati/Northern Kentucky International Airport and VP of Customer Experience at Kenton County Airport Board, Operator of the CVG Airport. Brian is here to talk about his experiences as a leader of innovation at such a large and complex organization.

Brian talks about the overall initiatives and strategies he uses and how they’re categorized. We talk about the importance of airports having their own brand and the kinds of revenue-generation initiatives they need to use.

We discuss how regulation has changed in the airport industry over the 30 years that Brian has been there and also how the rise of data has impacted daily operations. We talk about the concept of digital twin and what it means for aviation.

We also dive into the role of Chief Innovation Officer, something Brian has been doing for several years, and how it works. What are the challenges involved in building and implementing a culture of innovation? Finally, Brian shares some advice for other Chief Innovation Officers.

If you enjoyed this episode, please leave a 5-star review and click the subscribe button.

Looking for technology and digital solutions that will drive business growth?  Give us a call!

Welcome to the Get in the Mode podcast. In this episode, we’ll be talking to Ketan Vanjara, CTO and Enterprise Coach at Berkadia. Ketan is here to talk all about Berkadia and the lessons he has learned as a CTO.

Ketan talks about his background working at companies like Microsoft and HSBC and what led him to Berkadia. He explains Berkadia’s values and culture, why they’re so important, and how collaboration works inside the company. We also talk about the various stages companies go through, from enabler to disruptor, and where C-suite decision-makers get involved at each stage.

We talk about the role technology has played as a disruptor in business and the importance of data and AI. When is it time to hire a data officer? Ketan talks about how CTOs can navigate the cost of ongoing maintenance and innovation, and how to deal with challenges like technical debt and decommissioning legacy tech, along with how to communicate these issues to CEOs.

If you enjoyed this episode, please leave a 5-star review and click the subscribe button.

Looking for technology and digital solutions that will drive business growth?  Give us a call!

Today’s guest, Michelle Farabaugh, has been in the marketing space for over three decades working as a CMO for retail companies such as Harry David and Bevmo. 

In this episode we talk to Michelle about the CMO’s role in digital transformation and how marketing plays an important role in forming roadmap for technical and digital transformation. Michelle shares her in depth knowledge on the subject of Innovation and experience on various projects.

Jon Santee, The VP of IT at Hayes Locums, joins us for the "Get in the Mode" podcast. He shares his journey to becoming an IT Leader in the industry and shares his learnings and experience from his career. We had an excellent conversation on what it takes to be an effective IT leader.

Can IT and Digital be a creative enterprise? We have Neil Goodrich joining us today for our "Get in the Mode" Podcast with David J to answer this question. Neil is an Innovation Officer at M. Holland and has worked closely with his organization on Innovative techniques and procedures used at the organization. It's wonderful to see his passion towards Innovation and how easy and simplified Innovation can be for anyone. He truly believes and follows Innovation as a Discipline.