In this episode of Get Plugged In – AI Insights, host Dale Hall, Managing Director of Research at the Society of Actuaries, sits down with JianGang He, FSA, FCIA (Associate Director, AON PathWise) and Hong Li, FSA, ACIA (Professor, University of Guelph) to discuss the SOA Research Institute report: AI Impact on Insurance Industries in Greater China.

Together, they explore how insurers in the Greater China region are rapidly adopting large language models and other AI tools to enhance operations across customer service, underwriting, claims, and agent support. The conversation highlights regional advantages in speed of adoption, strategic partnerships with tech firms, and key challenges like data privacy, governance, and cost.

This episode offers actionable insights into how AI is reshaping traditional roles, creating new skill demands, and evolving from an efficiency tool to a strategic driver of innovation.

📘 Access the full report and additional AI research here: Artificial Intelligence Research. 

In this episode of the Get Plugged In Podcast Series: AI Insights, Dale Hall, Managing Director of the Society of Actuaries Research Institute, is joined by Michael Niemerg, Principal and Director of Data Science and Analytics at Milliman IntelliScript, to explore the urgent and evolving topic of fairness in artificial intelligence, particularly as it applies to insurance underwriting.

Michael shares deep insights into the complexities of ensuring fairness in AI-driven models, the implications of generative AI for interpretability, and how actuarial professionals can better align modeling practices with ethical and regulatory standards. The conversation also tackles common misconceptions about AI fairness, the value of additional data in underwriting, and what actuaries need to consider in designing and testing fair models.

🎧 Whether you’re an actuary, data scientist, or regulator, this is a must-listen discussion on how to navigate bias, maintain trust, and prepare for a future where AI continues to reshape the insurance industry.

📍 Be sure to visit the SOA’s Artificial Intelligence landing page for more research, tools, and expert perspectives on AI’s role in actuarial science.

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In this episode of the Get Plugged In podcast, host Dale Hall, Managing Director of Research at the Society of Actuaries, is joined by Joe Alaimo, CEO of ProComp Consulting Inc. Together, they delve into the findings of a recent roundtable discussion focused on the role of generative AI in the actuarial profession.

Joe shares highlights from the panel of actuaries and industry professionals who discussed real-world use cases, ethical concerns, and how actuaries are uniquely positioned to navigate the evolving landscape of AI. From code generation and digital coaches to actuarial modeling support, this conversation covers the growing impact of AI in insurance and risk management.

Want to explore more? Access the full report and other valuable resources on our Artificial Intelligence landing page at SOA.org

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In this episode of Get Plugged In – AI Insights, Dale Hall, Managing Director of Research at the Society of Actuaries, sits down with Dr. Raymond Sheh, Associate Research Scientist at Johns Hopkins University and Guest Researcher at NIST. Together, they explore the concept of Vibe Coding, a new approach to AI-assisted software development that emphasizes intent over syntax.

Dr. Sheh unpacks the benefits and the significant risks of relying on tools that “code by vibe,” especially within actuarial workflows. Whether you're a coding novice or an experienced modeler, this episode offers critical insights on how actuaries can use these tools responsibly—without losing rigor or control.

To explore more tools and insights about AI in actuarial science, visit the SOA’s AI landing page: https://www.soa.org/research/topics/artificial-intelligence-topic-landing

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In this episode of the AI Insights series from the Society of Actuaries Research Institute, Dale Hall sits down with Blake Hill, Vice President of Market Development & Growth at dacadoo. They explore how wearable technology, coupled with AI, is transforming the life and health insurance landscape—from personalized underwriting and engagement strategies to predictive analytics and behavior-driven product design.

Blake shares real-world applications of AI-enhanced wearables, discusses the ROI across insurance lines, and offers a glimpse into the future of “hearables” and agentic AI. This episode is a deep dive into how insurers can harness the power of AI to better serve policyholders while promoting health and equity.

Visit our Artificial Intelligence landing page

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In this episode of the Get Plugged In – AI Insights series from the Society of Actuaries Research Institute, Dale Hall welcomes two distinguished guests from Reinsurance Group of America, Incorporated: Tim Rozar, Past-President of the Society of Actuaries and Chief Innovation and Content Officer, and Jeffrey Heaton, Vice President of AI Innovation.

Tim and Jeff share their expert perspectives on how artificial intelligence is revolutionizing the actuarial profession and reshaping the future of life and health reinsurance. From productivity tools and workforce automation to governance, model drift, and education, they explore practical use cases, and the strategic mindset required for actuaries to thrive in an AI-driven environment.

🎯 Explore more AI resources on our new AI landing page:  https://www.soa.org/research/topics/artificial-intelligence-topic-landing/ 

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In this episode of Get Plugged In: AI Insights, Dale Hall speaks with Caesar Balona, Senior Manager of Catastrophe and Climate Modelling at Old Mutual Insure, about his new report on integrating Large Language Models (LLMs) into actuarial workflows. The conversation explores practical applications, ethical considerations, and how actuaries can adopt generative AI tools thoughtfully and effectively.

Read the report:  https://www.soa.org/resources/research-reports/2025/operationalizing-genai-actuaries/

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🎧 Welcome to AI Insights!

We have an insightful episode today featuring Jeff Yang, creator of The Actuarial Nexus. Jeff joins Host Dale Hall, Managing Director at the Society of Actuaries Research Institute, to discuss how artificial intelligence is transforming the landscape of actuarial exam preparation. Dive into practical AI applications, understand the benefits and challenges, and learn valuable tips for incorporating AI effectively into your study routine. If you're preparing for actuarial exams or interested in the future of AI in actuarial education, this episode is a must-listen!

Send us your feedback at [email protected].

Hello Listeners!

Join us for the inaugural episode of our new Get Plugged In podcast series, AI Insights, which explores the intersection of Artificial Intelligence and Actuarial Science. 🌟

Listen to Michael Levine, FSA and Senior Manager at Express Scripts, as he delves into the unique features and advantages of DeepSeek R1, and how it stacks up against other AI models available today.

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🚀 **Get Plugged In - Insurtech Insights** is back with a groundbreaking episode! Join host Blake Hill as we dive into an exciting collaboration between the Society of Actuaries (SOA) and the Panamerican Insurtech Alliance (AIP). Featuring special guests Hugues Bertin, President of AIP, and Oscar Garza, Vice President of AIP, this episode is packed with innovative ideas and industry insights. Don't miss out! 🎙️✨