Get Social Health takes a look at patient engagement platforms during an interview with Casey Korinchock. Casey is the Marketing Manager for Axial Exchange, a software solutions company that creates engagement platforms for hospitals. She first started working with hospitals in a private-equity backed startup in New York helping health systems improve their health care services in the home started working with Axial Exchange about a year ago.

During the course of our interview we discussed a new survey,  "100 Best Hospitals for Patient Engagement" recently released that was a partnership between Becker Hospital Review and Axial that rated hospitals on their patient engagement. Unlike previous surveys, this report was based on four metrics: Hospital Re-admissions, Patient Satisfaction, Patient Education and Self-Care tools and Social Media Engagement.

Resources and Links:

Validic

Becker's Hospital Review

Fitbit

Jawbone

About Axial: Axial Exchange helps patients help themselves. They are a software solutions company that creates engagement platforms for hospitals and are focused on creating a connection between them and a patient for the 99% of the time they are away from the health system. Axial Exchange offers a patient-facing mobile application, a provider-facing population dashboard along with consulting services. They believe a patient that is more engaged in their health is more loyal, has higher HCAHPS and is proven to have lower readmission rates. Axial has 12 health system clients representing more than 50 individual hospitals and out-patient facilities. 

Get Social Health talks to Dr. April C. Foreman (or @DocForeman to her healthcare social media crew). She is a Licensed Psychologist serving Veterans in Louisiana as a Suicide Prevention Coordinator for the Southeast Louisiana Veterans Health Care System. Prior to that she worked as the only Licensed Psychologist providing care in the four of the sickest and poorest counties of rural Kansas. Dr. Foreman received her Ph.D. from Texas Tech University in 2005.

DocForeman's mission in life is to relieve pain, one person, one problem, one minute at a time if she has to. She is known for her practical experience using innovations in emerging technology to solve problems for patients with severe emotional pain. 

You can find DocForeman on Facebook (April Foreman), and on Twitter, where she moderates a weekly Twitter Chat on Suicide Prevention and Social Media (#SPSM). SPSM chat is a project designed to build and spread expertise in the intersection of social media and suicide prevention. A weekly guest expert or targeted discussion topic is featured each week, and targeted at a diverse and multidisciplinary group of stake holders in this field. Each week's chat is curated, creating a centralized and searchable body of expertise and thought leadership. You can find it here: http://storify.com/SPSMChat

The mission of Get Social Health is to bring you stories of social media practitioners actively working in social media for healthcare. In guest Alexandra Tursi we have a heavy hitter. Alexandra Tursi is a social media strategist at Fletcher Allen Health Care in Burlington, VT.  Alexandra directs the social media program for Vermont's largest employer, including management of blogs, Facebook, Twitter, LinkedIn, Google+, YouTube, Pinterest, and Instagram. 

Get Social Health's expert is Ophthalmologist Dr Isaac Porter of Lowry Porter Ophthalmology about Video Blogging. Dr. Porter is active in social media including business profiles on Google Plus, Facebook, Google Local and YouTube. In fact, Dr. Porter is an active Video Blogger and posts a video blog or Vlog, at least once a week. During our conversation we discuss his video strategy, how he maximizes his SEO and the equipment he uses for his video blog.

Thank you for checking out the Get Social Health Podcast. On this first episode I would like to share with you our mission for Get Social Health, what plans are in the works for the podcast, give you a little background on why I think this podcast is needed and also a preview of some of our future guests.

Podcast Goal: 

My goal for this podcast is to interview the marketing, communications, PR and other team members doing the everyday work in healthcare social media. You’ll hear from physicians, nurses, e-patients, advocates, nonprofits, hospital marketers, writers, vendors and other professionals doing the daily work of engaging, educating, informing and building community.

I hope after listening to this podcast you’ll say one of two things. Either “That’s a great idea. I think I can use that in my job.” Or, alternately “I didn’t know that and I’d like to learn more.” You may think a lot of other things as well but if this podcast can educate, inform or inspire it will be 30 minutes well spent.

Andre Blackman is an influential and connected agent of change/innovation within the health care community. He is very passionate about the intersection of media, technology and useful innovative concepts as it relates to the improvement of population and systemic health.

Through his consulting firm, Pulse + Signal, Andre aims to empower a new generation of health innovators through digital branding and strategic digital PR/communications. He has been involved in traditional and digital campaigns for the Centers for Disease Control (CDC) and the National Institutes of Health (NIH) focused on areas such as disease informatics, HIV/AIDS and diabetes. He is passionate about equipping high impact health
professional clients for the next phase of innovation through focused branding and digital technology education.

Andre also serves on the following advisory boards: CDC’s National Health Communications, Marketing and Media Conference; Mayo Clinic Center for Social Media; IntraHealth International OPEN; SXSW Interactive Conference Advisory Board and is the co-founder of the FastForward Health Film Festival - an event dedicated to highlighting the stories of forward thinking in health initiatives around the world.

Janet Kennedy, Host of Get Social Health interviews Dr. Holly Peek, Psychiatrist, podcaster, TV mental health commentator and Resident Physician.

Dr. Peek graduated from Tulane University School of Medicine and Tulane University School of Public Health and Tropical Medicine in May 2012 with dual degrees, Doctor of Medicine and Master of Public Health concentrating in Global Community Health and Behavioral Sciences. She is currently a Tulane resident physician in psychiatry working in the hospitals and clinics of New Orleans.

Janet and Holly talk about mental health, social media and how to impart information on a sensitive topic such as mental health via social media.