In this episode, I chat with Rob Dicks about his deep knowledge of funnels, CRM systems and processes and how he works with businesses to streamline and automate their sales and marketing processes to make it easy to attract, track and manage customers. In refining these processes for ourselves and having confidence in the steps that move customers through the customer journey, we can enhance our goal MARSTAry skills as it enables us to take more action to achieve more and be on a more effective and fulfilling entrepreneurial journey