In this episode Dr. Molly & Todd speak with Amy Hillis, co-founder and executive director of Social Pet and current Chair of PACCC (Professional Animal Care Certification Council). Amy and her husband bill co-founded and organically grew Social Pet into a thriving 3-location pet boarding, daycare & grooming destination serving hundreds of pets at a time in the Charlotte, NC area. We discuss the history of Social Pet, growing organically, success tips on limiting turnover and the positive benefits they found from creating core values and mission statements for their facilities. We also discuss the lack of required certifications in the pet care space, the importance of standards and PACC, working with your spouse and more!!